Testimonials

We have used Bernie / Pawlik Automotive for the maintenance for five of our cars over the last 15 years. Bernie's work is dependable and we trust his abilities to provide us with the best service and and automotive counsel.

Dear Bernie,

We are deeply grateful for all the TLC that our car has received from you over the last ... is it ten years?!

It has gone to an extended member of the family so we are happy/sad about our driving life being over. Jack wanted the new owner to know of the thorough kind of care the car - our dear Yellow 2000 Beatle - was getting from Pawlik.

All the best to you and your team. With warm regards

Bernie and his team have worked on all my cars for almost 5 years now. It started with a leased vehicle, continued into a second vehicle (which without Pawlik would have been a total nightmare) and now they service my second new VW Jetta Diesel.

No worries, no waiting for hours while things get "fixed" and then having to back to the dealer again, no worries about getting a loaner car, no worries that I will be hounded to death by the dealer to come in and buy another car...

My cars just run and I can pretty much take that for granted. Bernie's focus on preventative maintenance has made my life easier and saved me money.

How often do you get to say that about your car repair place?

I have spent many years in the automotive industry and had the fortunate and unfortunate opportunities to work with many different auto service shops. I’ve had all sorts of vehicles in Bernie’s care: from old dirty Dodge trucks to Porsche 911′s and honestly, not a penny spent has ever been questioned, hesitated or regretted.

Colin Cuthbert
Managing Partner, autoONE lease Inc
Vancouver

Bringing my car to you for regular service checkups is like having a marvelous family doctor who practices preventative medicine. It gives me total peace of mind knowing that you not only keep my car running safely, but will diagnose and nip problems in the bud before they become major (i.e. costly!) health issues. And yet you never recommend expensive ‘treatments’ that are not necessary – or before they are necessary.

All this is what I call holistic auto health care! It’s not just good for the cars, it’s good for us too! You have taken so much of the stress out of owning and running a car that I wouldn’t even consider taking my car anywhere else.

This is a testimonial to the superior service I have repeatedly received over the past 15 years. When I refer my friends or clients to Pawlik Automotive, I feel good. Bernie Pawlik and his staff consistently deliver with a friendly smile and reliable information, but most of all that rare commodity, honesty. I'll be back and will keep on happily referring Pawlik Automotive. Integrity lives here!

Unlike my experience at other repair shops, I never feel like I have to guard my wallet when I bring my car to you.

I would like to thank you for the service that you gave my father. He had been taking his minivan to the dealership since it was new. On this particular occasion, he took the vehicle in for regular maintenance and was given a ‘shopping list’ of repairs that they recommended he do immediately. The list totalled over $1,500.

I recommended that he get a second opinion from you. After you examined the van, you told him that many of the items recommended were not required (such as brakes that had at least 1 year of drive time left). My father saved a substantial amount of money and I looked like a hero.

I can’t say enough about the way I am treated by Bernie and everyone at Pawlik Automotive. They always handle my vehicle and me with the utmost honesty and care. When I refer people to Pawlik Automotive, I tell them the story about:

One time I needed a head gasket replaced in the car, they replaced it and at my next service they noticed that there was oil leaking so they replaced the head gasket for nothing. I know of no other service station that would be that honest about their work and stand behind the work they do.

I lease a car and I was so pleased to learn that Pawlik Automotive is authorized to perform my vehicle maintenance and that you know the dealer maintenance schedule. All I have to do is wait for that friendly phone call to let me know it’s time to come in!

It also takes a weight off my mind to know that you can provide a record of all maintenance performed so that when it comes time to return my vehicle back to the dealership, I don’t have to go routing through a bunch of papers in my filing cabinet!

“One of the best things about taking my vehicle to Pawlik Automotive is that there are no surprises. I am well acquainted with the mechanics of my vehicle and I have never had a false diagnosis from Pawlik Automotive and have never been duped into extra expenditure; all reparations have enhanced the working of my vehicle.

I have always been treated with respect and consideration and never patronized. Now I tell everyone that if they take their vehicle to Pawlik Automotive, they too can expect honest advice and quality workmanship.”