Mark: Hi, it's Mark from TLR. I'm here with Bernie Pawlik, Pawlik Automotive in Vancouver. Vancouver's best auto service experience. 24 time winners of best auto repair in Vancouver. We're talking cars. How are you doing Bernie?
Bernie: Doing very well.
Mark: So today's victim is a 2012 Jaguar XFR. What was going on with this vehicle?
Bernie: This vehicle came to our shop for a B service, a maintenance service which is due. We should probably about once a year on a vehicle of this age, that's why it came in.
Mark: What sort of things do you look after in this kind of service?
Bernie: So for this service, there's an oil change, a full vehicle inspection and little things like lubricating door locks, hinges and latches, we do as part of the B service. But it's basically a full look at the brakes, take the wheels off, rotate tires if possible and necessary because it depends on the vehicle. And look at all the fluids, test the battery charging system. Do a good thorough suspension inspection.
Mark: Do you guys just do it from memory or do you have some sort of system you follow?
Bernie: We have an awesome system and we have an excellent inspection that we send out. We basically do it all digitally. So our technicians capture all the details. There are certain set items that we look at and mark off, whether they're good, bad, or, you know, possibly needing service in the future. And we look at the maintenance schedule as well of the vehicle to see where, you know, the mileage and the time whether any thing's due.
And then we send a digital report out. It has pictures of things. If the brakes are particularly worn or the tires, or there's an oil leak, we'll send pictures of those things. So you can actually see what's going on as opposed to just taking our word for it. We are honest people, but you know, a picture just kind of adds to that, makes it reality.
Mark: So you mentioned how often. Is it like yearly, every two years, these services, this kind of comprehensive inspection is required.
Bernie: It depends on the car and how often you're driving it. But usually for most cars, it alternates between an A and a B service. And of course with these, they use synthetic oil. You can go much longer intervals between oil changes. So you might only do one of these every two years. But it's probably, you know, again, it depends on how much you use the car. But it definitely, every second service is a B service with a full inspection.
Mark: So what engine is in the XFR?
Bernie: So this is the supercharged five litres, same one you find a Range Rover. We can have a look at a couple of pictures at this point. It's pretty cool. I mean, it's approximately 500 horsepower. I haven't actually looked at the exact specs, but there's the vehicle. I mean, a beautiful looking car too. I love the red colour.
I love this little hood ornament, but it's funny, I take these pictures with my Samsung smartphone, a lot of them. And it's funny how it makes this look pink just the way the light shining on the hood. I tried to alter the colour to make it look red like the car, but anyways, it's a nice little hood ornament there.
This is the supercharged V8. There's a view of the engine with the top cover off. So you're basically looking at the supercharger here. It's basically the same engine as the Range Rover 5L. So it goes fast because the car certainly a lot smaller and lighter than a Range Rover.
Mark: So since it's the same engine, does it suffer the same issues as those in Range Rovers?
Bernie: It does. You know, timing chains are an issue with these things. Supercharger nose cones wear out, they all kind of happen. Although, you know, maybe these aren't quite as common because we haven't done too many repairs on these V8s yet.
And it could just be that they're were worked a little less hard because it's in a car of lighter weight than a SUV, that's probably a thousand or 2000 pounds heavier. But all these issues do happen. You can count on it happening over time. You'll need to do the same kind of repairs.
So there's the air filter that we replaced. You know, the air filters get dirty over time. There's an, just an example of a dirty air filter. This one actually has two air filters. So we replaced them both. They're nice and clean.
Mark: So the car runs great afterwards. How are these? And I'm assuming there wasn't any repairs required?
Bernie: No, the other thing we did do was a brake fluid flush, which is, do usually do every two to three years. Pretty well any car, but yeah, there was nothing else required at this time in the car. Everything was in good shape. So yeah, car ran great. Good to go for a little longer. And that's the great thing about the comprehensive inspection. If there's no work needed to be done, you know that you're not driving around thinking, well, you know, something's going to wear out or my brakes almost at the edge of wearing out, or is there anything when safe and we can verify that.
Mark: And so how are these Jags overall for reliability?
Bernie: They're good. I mean, certainly way better than old Jags. But you know they do have their list of problems when we talked a little bit about the engine issues. But overall they're good. But you will expect to pay more to fix them just because it's a fancy luxury car.
Mark: If you're looking for service for your Jaguar in Vancouver, BC, Canada, the guys to see Pawlik Automotive. You can check them out their website pawlikautomotive.com. You can book online there. They'll call you back. They'll check out exactly what kind of service you might need or repairs you might need. And they'll be ready for when you show up for your appointment. Or you can call them 604-327-7112. Most of the time they answer the phone, because they're pretty busy. You have to call and book ahead though. Best auto repair in Vancouver. Pawlik Automotive. Thanks so much for watching, and thanks Bernie.
Bernie: Thank you, Mark. Thanks for watching.