Blog - Pawlik Automotive Repair, Vancouver BC

2015 Mercedes Benz GLK350, Engine Misfire

Mark: Hi, it's Mark from TLR. I'm here with Bernie Pawlik, Pawlik Automotive in Vancouver. Vancouver's best auto service experience. 24 time winners of best auto repair in Vancouver as voted by their customers. We're talking cars. How are you doing Bernie? 

Bernie: Doing well. 

Mark: So today's victim is a 2015 Mercedes-Benz GLK350 that had an engine misfire issue. What was going on with this vehicle? 

Bernie: Yeah, so the vehicle came to our shop with the engine was running a bit rough and the check engine light was on. So we proceeded to do some diagnosis and repairs. 

Mark: And what kind of testing and diagnosis did you have to do to find the problem?

Bernie: Well, first thing is to scan the vehicle with a computer and see what trouble codes are stored in the vehicle system. And we found several codes. Engine misfire related. One random misfire code, one a cylinder five misfire, and then one, this is kind of a Mercedes type code, but it related to an actual circuit problem with the ignition coil.

We can be pretty certain from that, unless we find a loose wire you know, or something damaged that it's likely that the coil is faulty. So we went right to coil number five, did some more tests verified the coil in fact was actually bad and needed to be replaced. 

Mark: So, what, then do you just change that coil or what's the process from there?

Bernie: Well, we actually changed all the coils and the spark plugs. The spark plugs were kind of due for replacement. They looked a little on the old side. So figured, you know, they had never been done before. Kind of made sense to do it while we're at it. So while you're taking all the spark plugs out may as well change the coils at the same time. There's some added costs, but then you're changing all the parts and pieces.

You know, each coil has got the same age. So it's really a gamble at this point as to how long the other five coils, this is a V6, how long they're going to last. Will another one fail next week or will it fail in five years. You don't really know. But one thing's for certain, if we do them all now, they should all last amount of time in the future and doing the spark plugs, it's kind of a complete ignition system rebuild. So to speak. 

Mark: What kind of mileage does this vehicle have? 

Bernie: I think it was a under a hundred thousand. So not really super high at this point. I think the car may have been in miles, but yeah, somewhere around a hundred thousand mark.

Mark: Was there any other service that you did at that time? 

Bernie: We did a GDI fuel system cleaning as well. And I'll explain that in a sec. I'll just kind of go over some pictures first. So there's our car, little compact sport utility vehicle. 

2015 Mercedes Benz GLK350, Engine Misfire

There's our view of the V6 engine. The spark plugs are buried way in under these covers, the spark plugs and coils. So there's a lot to remove to get at them. It's not a simple job. And again, why I'd mentioned we'd changed all of them while we're in there and while we're at it, there's not a lot of extra labor to change them all. But there certainly is to go back in there again a second time. So a lot of times it makes sense to do this kind of. 

2015 Mercedes Benz GLK350, Engine Misfire

So this is a view of the left side of the engine. Again, the spark plugs and coils are hidden where I'm kind of moving my mouse here under these covers. There's a computer here. The powertrain control module is located on the side of the engine. So again, that's something that needs to be removed. And then if we look on the other side of the engine, the air filter box is all in the way. I mean, it all makes sense to set it up like that, but it makes for spark plug and coil replacements time-consuming. 

2015 Mercedes Benz GLK350, Engine Misfire
2015 Mercedes Benz GLK350, Engine Misfire

Here's a view of our spark plugs. Not much to say about them other than, you know, sort of typical wear of the age of the spark plug.

2015 Mercedes Benz GLK350, Engine Misfire

And we have one other picture to show, that's the ignition coil. Very unique coil boot on this thing. So it basically mounts around a kind of a tight corner. So they've engineered it so that it kind of snaps in place around the corner instead of a straight coil boot. This is the electrical connector where the low voltage signals, commands and power and ground are situated. We're looking at it sort of side view. That's the actual magnetic section of the ignition coil. So that's our picture show. 

2015 Mercedes Benz GLK350, Engine Misfire

And you were asking about other service. So we did a GDI fuel system cleaner. That's a gasoline direct injection cleaning. This vehicle, obviously has a direct injection fuel system. And so that's another service that we did at this time.

Mark: So why would you do that? What's the value of doing that kind of cleaning? 

Bernie: Yeah, so the reason we do that is, it's a maintenance service that you should do probably every 20 to 30,000 probably every 30,000 kilometres on a GDI system vehicle. A reason to do that is that carbon deposits build up on the intake valves. On a traditional injection system, aport injection system, which are still used today, but not quite so common, the fuel injectors spray fuel on the back of the intake valves. And so that tends to wash the carbon deposits off. Not that that isn't an issue. You know, that hasn't been an issue in the past of carbon deposits on the valves, but it's less prominent and there's no way to clean it off other than doing this GDI system cleaning. So if you get a lot of carbon deposits on the valves, it causes engine misfiring, poor performance, hard start-ups, all sorts of little issues. 

So it's a good idea to keep it clean now and do it on a regular basis with a chemical cleaning service, as opposed to waiting till later when they actually get really carboned up and you have to dismantle the engine or use the walnut shell blasting to get the carbon off. Then it becomes a really big deal. 

Mark: So, okay. So that's the reason for GDI, you know, here's the question for you? What is the coil do?

Bernie: Oh, it basically fires the spark. So the way an internal combustion engine works is it has a spark plug. And that spark when the piston moves to the right spot and the valves are all closed and the air and fuel are all compressed, the spark plug fires, explodes inside the cylinder, everything expands, forces the piston down, and that's what makes your car move, essentially.

So the ignition coil is that part that actually generates that high voltage spark. In the olden days, it used to be one coil would power the whole engine. So you'd have like, say a V8, well, this is a V6, so you'd have one coil and it would basically generate six sparks every two times a crankshaft revolves.

And so the energy of that coil is spread out over quite a few spark events. Whereas if you have one coil per cylinder, like these engines do, and most engines do nowadays, that coil can be controlled by a computer. The timing can be absolutely precise. And the spark energy, it's only sparking once every two crankshaft revolutions. So much less work. 

So the coil can be actually smaller, more compact and fire with a lot more energy than you could with a coil it's sparking six times. Plus it's very direct on this kind of engine. As opposed to like I say, the olden days where you'd have a coil and then there'd be a wire from there to the distributor, and then we'd go through the distributor cap and a bunch of wires. And so a lot of it is about fuel control, but that's a long-winded answer to your question. It's a spark generator. 

Mark: Yeah. It takes a low voltage energy. Turns it into high voltage energy to create the spark.

Bernie: Exactly. And it's been around for a long time, just a little bit of trivia, the word tune-up, which we don't really use anymore, but it was a common thing when you and I were younger and it actually comes from the days of, it was a Ford engine, model A or model T Ford where they had four ignition coils. It was a four cylinder engine and the coils would actually be firing all the time and they make a buzzing sound. And the engine would be said to be in tune when they all buzzed the same amount. So I've never worked on one way before my time. But anyhow, that's where the word tune-up came from. I was kind of amazed when I learned that quite a few years ago. That's kind of cool. That makes sense. 

So, you know, in all the years we used to do tune-ups when when we were younger, we weren't really even doing tune-ups in the sense of how the word was first coined, the phrase was first coined for a car. But you know, to me, I mean, a tune up is still taking something and making it better, kind of like tuning a piano. You take it and make it sound perfect. And so same with an engine. I guess the GDI system service is actually about the only thing that's like a tune-up nowadays. That are the motor back fuel injection cleaning that we do. 

Mark: Back to our GLK350. How are these Mercedes-Benz for reliability? 

Bernie: Yeah, they're pretty decent. You know, this coil issue is something we tend to run into from time to time. Overall pretty decent car. Being a Mercedes there'll certainly be other issues, you know, they're European fancy car. They tend to have a few more issues than than some other cars. So I won't mention any of the brands, but a good car overall. Nice size compact vehicle. 

Mark: If you're looking for service for your Merc in Vancouver, BC, Canada. Mercedes-Benz. The specialists in this are Pawlik Automotive. You can reach them on their website to book at They'll call you back. They'll check out what's going on. Get ready for your appointment. Or you can call them at (604) 327-7112. They're busy. You have to call and book ahead because they're busy all the time. I know this week they've been fully booked, so they're taking maybe next week starting to get all full already. So you have to book ahead, is the message here. Pawlik Automotive. Check out our YouTube channel. Pawlik Auto Repair. We have almost a thousand videos on all makes and models and types of repairs. As well as on those nights, when you're not sleepy, feel free to browse. We'll put you to sleep fast. I guarantee it. Thanks so much for watching and listening. Thanks Bernie. 

Bernie: Thank you, Mark. And thanks for watching.

2014 Dodge Ram ProMaster Van 3.6L, Camshaft Replacement

Mark: Hi, it's Mark from TLR. I'm here with Mr. Bernie Pawlik, Pawlik Automotive in Vancouver. Vancouver's best auto service experience, they've only won best in Vancouver, best auto repair in Vancouver, 24 times, as voted by their customers. And so we're talking about cars. How are you doing Bernie? 

Bernie: Doing well.

Mark: So today's victim is a 2014 Dodge Ram ProMaster van, in the running for the longest title ever, 3.6 litre that had some cam shaft and other assorted issues. What was going on with this vehicle? 

Bernie: Yeah. So this van, it's a 3.6 litre, Pentastar engine, common in many Chrysler products. It's a 1500 series van, so it's a half ton van. What was going on is that the owner had complained that there was a ticking noise coming from the engine. Not prevalent when it was cold, but once the engine warmed up, there's a ticking noise coming from the engine. 

Mark: So how did you go about diagnosing the issue?

Bernie: So we basically removed whatever covers off the engine we needed to. Warmed the engine up until we could hear the noise and then listen with a stethoscope. That's usually the best way for us to find noises. And there was definitely ticking coming from the front cylinder bank from the left bank of the engine.

Back of the engine was quiet, fortunately, because this is a transverse mounted engine in the rear bank is like it's tucked right in against the firewall, very difficult to access. They don't give you any covers, like they used to in the vans of olden days. So it was front bank, fortunately, and that's where the noise is coming from.

We weren't certain exactly what it was, but suspect it was probably a cam shaft or a lifter or a rocker arm or something, which are common failure. Somewhat common failure parts. 

Mark: So what did you do to repair the issue? 

Bernie: So we basically removed the intake manifold, remove the front valve cover, took things apart and found, well, I'll get into the picture show. We found one rocker arm in one cam lobe, pretty badly worn. There's our Dodge Ram 2014 ProMaster van.

2014 Dodge Ram ProMaster Van 3.6L, Camshaft Replacement

There's the hood where the engine sits in and all the action happens.

2014 Dodge Ram ProMaster Van 3.6L, Camshaft Replacement

There's a view with the front valve cover removed. You can see the timing chain on the left side here, cam shafts. This is actually after we did our repair work. So if you're looking at this closely, you can see that this is the exhaust camshaft on the bottom. 

You can see somewhere on that and they intake cam, which was brand new, nice and clean. Never been used yet. So that's basically the layout of things after the replacement was done. But we can have a look at some of the worn out parts here.

2014 Dodge Ram ProMaster Van 3.6L, Camshaft Replacement

So here's a close up view of the cam shaft. And you can see on these lobes, this is a good lobe, relatively good. This one's worn. You can clearly see material missing from here. So this vehicle uses roller lifters. Again, we'll have a look, this is actually a better view. Sorry, roller rocker. 

2014 Dodge Ram ProMaster Van 3.6L, Camshaft Replacement

So the the rocker arm basically has a roller in it for reduced friction, but what happens is eventually something occurs where the roller stops rolling and it tends to seize up. And if you look right where I'm pointing with the mouse here, you can see kind of a groove that's worn there, but not in this one. This is one that's in good shape. This one is worn.

2014 Dodge Ram ProMaster Van 3.6L, Camshaft Replacement

And I'm going to show another picture here that demonstrates when you look at a side view, you can't see the roller on this lifter, but you can see this one. There's needle bearings inside these rollers, and what's happened is the bearings have worn out. And so the roller kind of collapses, then it doesn't actually roll on the cam shaft. The camshaft starts grinding against the rocker arm. And that's what causes that wear. So here you can see that roller that's present.

2014 Dodge Ram ProMaster Van 3.6L, Camshaft Replacement

So other components we replaced, the valve lifter. This is a hydraulic lifter. So one end of that rocker arm sits on top of this lifter. It's filled with oil pressure through this hole. That removes the valve lash adjustable. I mean, it's the technology, it's been around for a long time. Again, these can fail too and collapse, and that can cause a ticking sound. 

2014 Dodge Ram ProMaster Van 3.6L, Camshaft Replacement

And a larger view of the cam shaft. There's sort of a full view of the old cam shaft. There's the worn cam lobe on the left there. I didn't put an arrow to mark it, but if you look closely, you can see the worn lobe and these ones are, you know, there's a little bit of wear, but there's nothing wrong with them, but you can't just change one lobe. You've got to do the whole thing. So, I think that kind of covers our picture show.

Mark: So why not do the rear bank at the same time? 

Bernie: Yeah. There was no noise coming from the rear bank and it's a lot of extra labor to do it. So yes, it would be less labor to do it at this time. But it's a lot more work to do the rear bank because of the situation.

I should've taken a picture of the engine as it sat in the engine bay and you'd kind of get a sense of why, but it seems most common too, from some of the research that we've done, that this front bank, the left side seems to have more issues than the right, not entirely all the time, but it seems to be more common in this case based on what we found. Just made more sense economically, just to do the front bank. 

Mark: And how common is this issue with these vehicles? 

Bernie: It happens fairly frequently. We haven't done too many of them. And considering the amount of these engines there are out there, I guess it's something that can happen. But you know, it's not a guaranteed to happen kind of thing like a Subaru 2.5 litre timing belt engine head gasket job where between zero and 200,000 kilometres, you're guaranteed to have a problem. This is not one of those things, but you know, it does happen on quite a few models.

And you'll find this engine in a lot of different Chrysler vehicles. As I think I mentioned earlier, it's in Dodge caravans, it's in these ProMaster vans, it's in Jeep Grand Cherokees, huge variety of different Chrysler products. So it's common, a common engine. 

Mark: 3.6 litre V6 basically. 

Bernie: 3.6 litre Pentastar V6. So it's a dual overhead cam variable valve timing. It's got all the modern bells and whistles technology. Although I have to say, I'm not sure if it's direct fuel injected or not. I'm not certain about that. I don't think it is actually, but other than that, it's got all the modern bells and whistles. You get the most power and economy out of the engine, as you can. 

Mark: So it's got variable valve timing, you mentioned. So does that increase the complexity of the job? 

Bernie: It does. But as technicians, we're getting kind of used to this kind of thing, cause everything has it. It used to be a one-time variable valve timing was a rare option on fancy cars. But yeah, there's certain procedures we have to do. I mean, all these modern engines with the way that cam shafts and variable valve timing is set up, we need special tools to lock things in place. And this one was actually surprisingly less complex than a lot of other engines that that we work on in terms of cam lockout tools and things. But yeah it is more complex than the days of old where the cams all had key ways in them and everything would just kind of lock together. It's like those days have been gone for a couple of decades ago now. 

Mark: So would there be anything that the owner could have done? We didn't talk about how much mileage this vehicle has, but was there anything that they could've done to have helped prevent this from happening? 

Bernie: Good question. Okay, so mileage 157,000 kilometres. So what's that in miles that's, you know, just around a hundred thousand miles, if you think in terms of miles. Not a huge amount of mileage, I think, but it's definitely got some years of experience.

Regular oil changes are critical and don't miss them, you know, like the factory recommended is the very maximum you should ever go. And you should probably change oil sooner and use good quality oils. There was no sign that this engine had been abused in terms of, there was no sludge or gum or anything inside the engine, but changing your oil regularly is about the only thing you can really do to prevent something this from happening.

And it still can occur. I think with a car, is how well designed is it? How well are the components built versus maintenance. But the most important thing is do your maintenance, you know, change your oil. If it says every 7,000 kilometres change it every six, do it a little sooner. It's better. And if you leave it a little longer, sometimes even just leaving a thousand Ks over, well, it doesn't seem like a bad idea. It's like, oh, well, whatever it's working fine. It can cause problems down the road. 

Mark: So how are these Ram ProMaster vans for reliability? 

Bernie: Pretty decent. Yeah. Pretty decent van. I mean, we don't work on a ton of them. There's not too many of them around, but from the ones that we've worked on, they seem to be pretty reliable so far. But, I find Chrysler products are a little lower on the totem pole of really reliable vehicles. So you'll have a few more issues with them and you might with something, well, like a Toyota, it's always my benchmark comparison.

People listening to this, probably get sick, he keeps comparing it to Toyota's again. But yeah, I am. But other than that, they're better priced, so maybe that's an advantage. But overall they're pretty good. They're decent vehicles.

Mark: If you need some service for your Ram ProMaster Dodge. Any Dodge product, basically. Any Chrysler product. Experts who know what they're talking about. Get your vehicle running property. You wouldn't need maintenance on it so you don't have issues. The guys to see are Pawlik Automotive. You can reach them on the website to book They'll call you back. They'll find out what's going on. They'll get you in and get you looked after. Or you can call them (604) 327-7112. Remember, they're busy. You have to call and book ahead. They're busy all the time. Pawlik Automotive in Vancouver. And thank you for watching. We really appreciate it. And listening. Check out the YouTube channel. Pawlik Auto Repair, close to a thousand videos on there of all makes and models and types of repairs. Thanks Bernie. 

Bernie: Thanks Mark. Thanks for watching.

2006 Ford E450 6L Diesel, Fan Clutch Replacement

Mark: Hi, it's Mark from TLR. I'm here with Bernie Pawlik Pawlik automotive in Vancouver. 24 time winners best auto repair in Vancouver as voted by their customers and we're talking cars. How are you doing Bernie? 

Bernie: Doing well. 

Mark: So bit of an old vehicle, 2006 Ford E450 6 litre, oh oh diesel that had a fan clutch problem. What was going on with this vehicle? 

Bernie: So yeah, this vehicle actually came to us originally for a couple of concerns, first of all, this is a big cube van it barely run. Did some diagnosis, testing, found the FICM, the fuel injection control module was bad and replaced that. And the vehicle ran quite well, but still had some transmission shifting issues.

So the owner took it to a transmission shop had the transmission rebuilt. Which solved some of the concerns. But the transmission shop got a little stuck because there was a transmission range sensor code and the transmission still wouldn't shift properly because of this range sensor code. And the shop had changed the range sensor, gone through the wiring as best they could kind of did everything they could but it still wasn't right. 

So brought the vehicle back to us to see what we could find on it. And that's where we kind of did some further testing and diagnosis. 

Mark: What did you discover? 

Bernie: Well, we discovered there's a couple of codes stored in the vehicle computer. Codes for two glow plugs, which weren't relevant to the issue. That's just going to cause a cold starting problem, if anything. And two codes for the transmission range sensor.

So we did some further investigating, tested some circuits and we found low and behold the actual electric fan clutch was causing the issue. Basically there was some corroded wires, which took a while to discover, and this may or may not have caused the wires, of course it gives a visual indications there's something wrong. But internally there's something wrong with the fan clutch, which basically caused the transmission range sensor to have codes and allowed the transmission not to shift properly. 

Mark: What's a fan clutch? 

Bernie: So I'll just show a picture right now. This is the fan clutch. So a radiator fan uses a lot of energy from an engine to spin it. And so many years ago, decades ago, engineers decided, Hey, let's put a clutch on this fan so that it only operates under certain speeds and they took it one-step further on these vehicles and a lot of others where they actually incorporated an electric coupler inside the fan clutch.

2006 Ford E450 6L Diesel, Fan Clutch Replacement

 So when the engine starts getting warm and you need to draw a lot of air through the radiator, this fan clutch will lock the fan on. Maybe at a certain speed. This one's a variable fan clutch. So it'll allow the fan to turn at a certain speed. So it only causes drag on the engine when necessary, but if the engine is cold, for instance, the fan won't even turn. So that's basically what this does. 

Now you can see from this item here in the simple days, there was no wiring attached to these, but this one here is a little more sophisticated. There's a number of wires you can see in this electrical connector here. So that's basically what the fan clutch is.

I didn't actually take a picture of the old one. By the time I was ready to do it, it got thrown out, but there was basically wires with the installation corroded off. Anything like that, of course can cause a short and some other serious issues or the wires could actually be in fact broken. That's a little view of the wiring and I've got a couple other pictures to show in a minute where we can talk a little further.  

Mark: Okay. So if I understand, then the problem with the vehicle shifting was being caused by the radiators fan clutch. 

Bernie: Yeah. That's exactly correct.

Mark: What the heck? 

Bernie: Yeah. Yeah. Well, exactly. So how do we discover it? Well, we have a pretty good database of repair information that has a lot of previous repairs. So wouldn't say it's a cheat, but we can enter codes into a certain database that we have and a lot of times it'll say, Hey, by the way, you know, 9 out of 10 vehicles, it turned out to be a fan clutch for this particular code. So this is not an uncommon issue. We'll talk about that a little more for these things to happen and not just on Fords, on other vehicles as well.

Mark: Is this just an issue with the way the electrical system was designed back in the dark ages of 2006? 

Bernie: Well, I wouldn't even say it's the dark ages of 2006, but it is the way the electrical system's designed. What happens is a lot of vehicles they'll have a sensor circuit, and this particular vehicle and a lot of vehicles for many years. I don't know if brand new ones, because they change things a lot, but they use a five volt reference signal. And they'll send us five volt reference signal and a ground out to a number of the sensors and if one of those sensors develops a short or something goes wrong, it'll cause the whole circuit to go down. To go off. So the vehicle may not start because of a certain issue. We did actually have a F350, a couple of weeks before this, that wouldn't start because of this fan clutch problem.

2006 Ford E450 6L Diesel, Fan Clutch Replacement

I'll just show a picture, a wiring diagram photo here for those who understand. This is the wiring diagram for the fan clutch. That's how complex it is. This is the electronic fan clutch here. This is that wiring connector we saw. There's basically 1, 2, 3, 4, 5 wires on this fan clutch. And you know, one of them of course, is the main power wire that basically operates the fan and then the rest of it, there's a fan speed signal sensor. There's a single return reference voltage. And so many of these go bad, this will cause the engine computer to go down. You can see here, engine compartment, powertrain control module, transmissions controlled by this, that a lot of the engines is controlled by this. 

So there's a lot that's going on and yeah, so that's in a nutshell. The wiring diagram that shows the the fan circuit and the wiring diagram for the engine is five pages of wiring diagrams for the engine powertrain module and FICM. So there's a lot of wiring involved, a lot of complexity and thank God for these databases we have because honestly, we could spend weeks trying to figure out some of these repairs. So as cars have gotten more complicated, there's been a community that kind of developed of everyone sharing information. And this this got complicated, it's got easier. So it's kind of weird. 

Mark: So you mentioned this is a common issue, how common is it? You've had two in just a couple weeks. 

Bernie: We had two in a couple of weeks you know, this is actually the first time we've run into this, but it does happen out there. You know, again, when we look at our databases, we see that it's happening and it may have just taken a little while to drift into our shop.

But I'm expecting we're going to find a lot more of this kind of stuff. And of course the good thing is the more often we see these kinds of things, the more often we go, Hey, let's check and test that item first. As part of the diagnostic, of course, it's complicated to get the fan clutch in and out of this vehicle being a van.

But the first thing we tested once we suspected the fan was the issue is to actually disconnect the wiring, which took quite a while. To access the wiring and nothing's easy on these vehicles. Nigel disconnected the wiring to the fan, road tested, sure enough the codes were gone for the transmission range sensor and it shifted properly. So before we even put the part in, we verify it worked. 

Mark: So how did the truck run after the repair? 

Bernie: Well it was a bit of a mixed thing. So basically when the engine was warm, ran perfectly. We had the vehicle repaired, the codes were gone, nothing came back, road tested it a couple of times. And then the owner picked it up the next morning, drove it around the block said, Hey, it's the same thing. We're going, What? It seemed to be fine when we had it. So left it with us. We drove it and tested a few more things. Verified everything was working fine. 

No more codes for the range sensor. Did a few more tests and noticed that the issue actually happened when the engine was cold. And so what we figured at the end of the day, the fuel injectors were probably old. This vehicle had pretty low mileage for an 06. That's what, 15 years old now, 16 years old, but about 150,000 kilometres, which is pretty old. It's a kind of thing on these engines where the fuel injectors can get kind of sticky. There was no smoke blowing out and once the engine warmed up was even moderately warm, it ran like perfect. 

So I figured there's probably some issues with the injectors may be sticking. There's additives you can add to the oil. At this point we suggested, Hey, pick it up, see how it works for awhile. He had already spent an awful lot of money fixing things. So I figured if it was my own vehicle, I'd probably just drive it for a little while and just see how things go. So that's where we've left it. But I think, you know, set of fuel injectors will probably make a difference. 

Mark: So if you were doing that, and this is a question that occurred to me, because I know where you guys take the bodies off of a lot of these, the trucks, would you take the body off the van to work on the injectors? 

Bernie: Not to do the injectors you don't need to, but if anything else, like a head gasket job you would, and unfortunately this vehicle would just be too big to do in our shop. You need a pretty big hoist and set up to remove a cab box off a cube van. So that's a little beyond our capacity to do things at our shop. But I mean, we do trucks a lot, you know, the pickups, which are not too difficult to remove the cab. But yeah, we've actually yet to do a van head gasket job. 

They seem to last a long time. Although we were suspicious that the head gaskets on this might be bad because we have to add coolant a couple of times to the overflow. No smoke blowing out, no other performance issues yet, but I'd say this unfortunately, the owner might be in for some more expensive repairs. Not a surprise on a six litre.

Mark: Well, we've talked a lot about six litres. We've got quite a few videos on them. Six litre diesel Fords. How's your opinion on them. Has it changed? 

Bernie: No. I mean, it's a good engine and they have a lot of problems and you know, if you want to buy a diesel that doesn't have problems. This is probably the one to avoid. 6.7 is certainly a whole lot better. We see very, very few problems with those in comparison. So after three generations of diesels, Ford finally got it right. 

Mark: So if you're the proud owner of a six litre diesel in Vancouver and you're having issues and you want experts to deal with it and get it running right, actually fix the problems for good. The guys to see are Pawlik Automotive. You can reach them on the website You can book your appointments there. They'll call you back. They'll talk to you. They'll find out what's going on. Or you can call them (604) 327-7112 to book your appointment in Vancouver. And thank you so much for watching. We really appreciate it. Thanks Bernie. 

Bernie: Thank you, Mark and thanks for watching.

2013 Subaru Crosstrek – B Service – Wiper Motor Replacement

Mark: Hi, it's Mark from TLR. I'm here with Bernie Pawlik, Pawlik Automotive in Vancouver. Vancouver's best auto service experience. 24 time winners. Best auto repair in Vancouver as voted by their customers. We're talking cars. How are you doing Bernie? 

Bernie: Doing well. 

Mark: So today's victim is a 2013 Subaru Crosstek, Crosstrek pardon me. And there was some issues kind of plethora of issues. You were doing an inspection. What was going on with this Subaru? 

Bernie: Yeah. The car was brought in originally due for a B service. So a full inspection, an oil change and the client's main concern was that the wipers weren't working properly. Either too slow or they were only working on one speed. I can't remember the exact issue, but there was something going on with the wipers. That was the main concern. 

Mark: And when you did the inspection, you found some other things? 

Bernie: We did. So basically we like to start off everything with a good inspection, like for an A service it's a basic inspection, B service we get thorough. We look at the steering suspension, long road test, pull the wheels off, look at the brakes, rotate the tires, if needed. And and a number of other items that we look at in greater detail. So we did find a few things with this vehicle that were recommended, not severe, but certainly recommended to do.

And I'll just go right into a screen-share. We'll look at a picture of the inspection right now. I've got my glasses on because it's getting harder to see as I get older, all the details on the screen here. So here you can see a picture, this is the sort of main screen of the inspection that we send off to our client and I've hidden the name and client's details, but you can see that the mileage of the vehicle on the left side and then a list of items.

2013 Subaru Crosstrek - B Service - Wiper Motor Replacement

Reds, oranges and greens. And of course the colours are significant in terms of the red indicate problems that are fairly severe; orange items are recommended items. Not desperately needed, but should be done pretty soon or at least kept an eye on. And then the green items are items that are okay.

I haven't expanded those, but in this case, we can see the license plate light bulbs needed to be replaced, but all the other lights are okay. So they're in the good list and there's obviously a number of other items, but the items of concern, of course, the the wiper linkage concern.

And this little paper clip here indicates there's some notes or pictures about it. Windshield's cracked. The road test there's a suspension clunk. Few other items that we noted and getting into our next picture, so when you received this inspection, you can actually click on it. The client can click on it and look at details where the technician has made some notes of items. Things like spark plugs, you know, check records and maintenance. So between our service team will look and see, have the spark plugs been done, talk to the client, see if it's due at that mileage. And 145 K's it's about the right mileage to do spark plugs. And we did actually in fact, do them on the service. Other pictures let's get into the details.

2013 Subaru Crosstrek - B Service - Wiper Motor Replacement

So as I mentioned, if you click on these paper clips, you can get into details. So this was all at the ball joints, noticeable play in driver's side, lower ball joint. Here's a the control arm bushing had a crack in it. You can see a picture of the crack with the arrow points to the crack and the bushing. So that's worn. Clients made a note, noise on road test. 

So front struts, may just have been the lower ball joint. So that was sort of the first recommended repair. And then there's a very slight oil weep coming from the timing chain cover, but something we just suggested to keep an eye on for the time being. So we over the details with the client. And then from there we can recommend what repairs are needed. So that's kind of where everything starts. Starts with the inspection. 

Mark: So basically it's a checklist that you follow when you're inspecting everything. You take pictures once it's all done, you send this to the client, it's mobile optimized as well. So it's actually really easy to look at on your phone as well as on a desktop. All the pictures expand, you can see in detail what you guys might be recommending or suggesting that could wait. Is that fair enough to summarize? 

Bernie: Yeah. Works really nice on your smartphone, shows up well on a computer screen. We can also attach an estimate to it. And in this case depending on how we do it, we did actually attach an estimate for all the work that we thought was most important. And then you can actually click on it and approve it. You don't even have to call us if you're the kind of person who doesn't really want to do a lot of phone calls, you just look and go, yeah that sounds right. Do it. Click. Or you can approve the items you want. You can choose the items you want to, Say, you know what, I don't want to do the spark plugs today, but let's just do the ball joints in the control arm bushings. And you can just click on that kind of thing. So you can approve what you want without even calling us. If you're so inclined. Everyone's different. A lot of people like to talk. Other people, just look at it and go okay, it's all good. 

So that's where it kind of began. And as we noted, the red concerns were a crack in the windshield and the wipers weren't working. And we had to do a separate diagnostic on that. What we ended up finding was the wiper motor itself was not functioning properly. It was weak, so that needed to be replaced. 

Mark: So how did that motor replacement go? 

Bernie: So that was an interesting job. Let me just get into a picture here. There's the wiper linkage. There's the motor. You know, part of the diagnostic, of course the wipers were actually working very slowly. They wouldn't move properly. So our technician Ed, figured it could be the linkage with seized up.

2013 Subaru Crosstrek - B Service - Wiper Motor Replacement

So he ended up taking the linkage out, taking it apart and, and testing it. And you know, just seeing how everything moved and linkage moved fine. So, the motor seem to be the issue. We ordered an aftermarket wiper motor because the actual wiper from Subaru came complete linkage and motor. It was very expensive.

Put an aftermarket motor in. The first one we got didn't work very well. I can't remember exact detail, but that didn't work properly. So we ordered another one from another supplier. Get another aftermarket motor, reasonable price, put it all in worked fine except the motor was very noisy and not satisfactory.

I mean, the last thing you want is a wiper motor that does grrr, grrr, you know, it's just irritating having noisy wipers. So that wasn't an adequate solution. So at the end of the day, we had to go with the Subaru factory wiper motor, which comes with new linkage. Substantially more money than buying it the other way.

But when we put it all in and worked perfectly. Nice and quiet. We do like to go with the better priced options when we can. But unfortunately, sometimes it ended up being a waste of time for us and took a little longer to get the car back to the client. But, you know, we do try to save money when we can, and sometimes it isn't quite so successful. So that's how the wiper issue went. 

Mark: And so for the suspension repairs, you mentioned the ball joints. What all did you have to change? Did you have to just replace the control arms or was it a thorough job than that or an intensive job?

Bernie: So it's either change control arm or change the actual worn pieces. And often we will just change the control arm and it depends on the vehicle. Certain vehicles, you can only buy a control arm. So I'll say the bushings are worn or the ball joints worn, you have to buy a complete control arm. In the case of Subaru, all the parts are available separate. And we weren't able to source any control arms.

There's been supply chain issues with certain parts and things. And so I'm thinking we were only able to buy the bushings and the ball joint. So we just replaced those separately. So, you know, I like the idea doing control arms. It sometimes cost more, sometimes less because it's more labour to change out individual parts. But with the control arm, you get the complete piece, but either way the worn parts were replaced. 

At the end of the day, the job's the same. A control arm is just a piece of metal anyways, that unless you've bend it, it will normally last a very long time. So we do it either way and we price out and do the best option based on price and what you're getting for value.

Mark: And did you have a picture there of spark plugs?

Bernie: Yeah, there was another couple of items that we'd recommended and we'll just have a quick look at some spark plugs which are right here. So yeah, this is a picture of the old spark plugs we took out. So these would be the original spark plugs on this engine.

2013 Subaru Crosstrek - B Service - Wiper Motor Replacement

I mean, spark plugs last a long time. I've been in the auto repair business for a long time. And I know you and I are about the same age, you know that back in the day, spark plugs would often last only a year and you'd have to change them. But nowadays, they last a very long time and this car is what, 2013. And so it's almost 10 years old now. These spark plugs are still firing away. 

You can tell they're worn, with that sort of, I'll call it rusty colour, but think, you know, this is like a slight bit of combustion gas leakage. It seeps past the porcelain insulator. Not really a problem, but it does indicate the age of the spark plugs. But we did replace the spark plugs based on mileage. We also did a motor vac fuel injection cleaning, which just helps you know, remove carbon deposits from the engine, clean the fuel injectors. And it does make the engine run a whole lot better.

So those were a couple of the other orange items we had on the list that the client wanted to do at the same time. 

Mark: So I imagine the vehicle was running one heck of a lot better once you were all done with all that. 

Bernie: Yeah, it was good. The suspension clunks are gone. The wipers are working fine. The spark plugs worked great. And during the same week, we did this service, we just did this last week. We had another Subaru that came in and this person who had been in a couple of years ago and we'd recommended a bunch of items, they deferred to do the work and then brought it in again, there was a couple of issues going on with the car, did another inspection on it.

And there was so much wrong with it. Not only the deferred work, but a number of other items had come into needing to be replaced. It was about $7,000 worth of work on a twelve-year-old 11, 12 year old Subaru. I mean, it may have been worth doing, but at that point you go, well, I don't know if I want to spend $7,000 on an old car, so it's better to do things in bits and pieces and spend, 2, $3,000 once in a while, get the car back in shape and you you'll get way more life out of it.

So this other car, unfortunately, is probably just going to be sold off. And, you know, if they'd spend a little bit of money over the years, they would have had a car that was still functional. Now they're faced with taking a pretty good car and having to replace it. 

Mark: Well mentioning that, how our Subaru Crosstreks for reliability?

Bernie: Yeah, they're great cars. You know, we work on a lot of them. Not a lot of problems. You know, and they're less maintenance, this is a newer generation where they have timing chains as opposed to timing belts. So you don't have to do that service, which is usually a $1,500 plus service to do it properly. Plus the head gasket leaks that were common on the other 2.5 litre timing belt engines, don't seem to occur in these engines. We've never done a head gasket yet on one, and we've seen some that are well over the mileage that would happen on the older 2.5. So it's definitely a better engine.

We have noted there's an oil leak seep developing from the timing cover. We've repaired a couple of those in the past, but other than that, it's a good car. Good engine. Highly recommend it. 

Mark: If you're looking for service for your Subaru in Vancouver, BC, Canada, you can call Pawlik Automotive or book online at If you want to talk to someone, call (604) 327-7112. I will warn you they're busy, but they will get back to you. If they're too busy to answer the phone, it does happen rarely, but it does happen. As well, of course you can book the easy way online. They will call you back. They will check on what's actually going on and investigate it over the phone with you and kind of get ready for when you come in for your appointment. You have to call or book ahead. They're busy. They're generally booked up into the next week, at least if not more. So Pawlik Automotive. is the website, hundreds, hundreds, and hundreds, close to a thousand videos in all types and makes and models and services. And we've been doing this for 10 years. We got a long history and a great library of repairs.

You can watch stuff that will put you to sleep amazingly well. We really appreciate you listening to the podcast, watching the podcast. We enjoy that a lot. And thanks Bernie. 

Bernie: Thank you, Mark. Thank you for watching.

2011 Mercedes Benz C63 AMG, Radiator Fan

Mark: Hi, it's Mark from TLR, I'm here with Bernie Pawlik, Pawlik Automotive in Vancouver. Vancouver's best auto service experience. 24 time winners of best auto repair in Vancouver as voted by their customers. And we're talking cars. How are you doing Bernie? 

Bernie: With an introduction like that I'm doing awesome today. Thank you.

Mark: So we're going to talk about a 2011 Mercedes-Benz C63 AMG. What was going on with this vehicle? 

Bernie: This vehicle came to our shop primarily with a concern that the radiator fan would run randomly at any sort of time, like especially when the key was off and it would kill the battery, which is not a good thing. And the owner had previously taken it to another shop, had a number of repairs done, but they weren't able to successfully repair it. So he brought it to us to do it and I'm happy to say we did a great job with it. 

Mark: So what testing did you do to find the issue?

Bernie: So there's a few things we looked at. First of all, we did verify the fan was running and the concern was happening. Scanned for codes, tested various components related to what would cause the fan to run. And the first issue we ran into was to replace the Sam modules. Sam stands for signal acquisition module.

Most Mercedes have at least one or two of these. Some have even three depending on the car. But these are basically boxes, they're full of relays and control units and things like that. And the fan was controlled through that unit. A visual inspection of the front Sam, which controls a fan found there was moisture inside the fan inside that unit. So we figured that was a good place to start. We replaced it and had it reprogrammed, which is necessary. But the issue is still continued on. So we had a further diagnosis to do. 

Mark: So was it a complicated replacement to change the Sam? 

Bernie: It's a bit of work. Not crazy. I mean, fortunately it's pretty accessible. There's a lot of wires to hook up and reconnect, but they're all plug type things. As I mentioned, there is programming involved. The next step in our diagnosis, we of course, tested the fan to see, okay, what was happening with that? We found there was a badly burnt wire to the fan. The previous shop had apparently replaced the fan. So we figured okay, that's in good shape. 

What we found was a badly burnt damaged wire between the fan and the ECU or the PCM, powertrain control module. So we repaired that wire thinking, okay, that's going to solve the issue, but it didn't do that. Little further investigating with the client and found that in fact, the previous shop had replaced the fan. That hadn't solved the issue.

The previous shop had also replaced the powertrain control module. Cause there's something going on with that. They replaced the fan, put the fan back in, the old one, but of course he didn't tell us that when he brought the vehicle to us. So what we found out at a later time as we actually had the old fan still in the vehicle.

So we found that there was a defect in the fan and make a long story short, that along with the wiring had actually damaged the PCM. So that needed to be replaced again. So with all that information, we'll look at a couple of pictures. So there's our backend of our C63. This is a real AMG as opposed to some just cause it says AMG on the back doesn't necessarily mean it's real, but if it says C63, then you know it is a real one. 

2011 Mercedes Benz C63 AMG, Radiator Fan
2011 Mercedes Benz C63 AMG, Radiator Fan
2011 Mercedes Benz C63 AMG, Radiator Fan

There's the fan unit. And this is basically the culprit of what was going on that basically caused everything to go bad. What happens is these fans can develop an issue and it's important to fix it right away. If you have one of these cars and your fan starts running on, get it fixed right away. Because you leave it too long, this is what caused the wiring to get destroyed and take out the PCM at the same time. So very important if there's an issue, fix it right away. You might save yourself quite a lot of money with just having a fan to replace. 

2011 Mercedes Benz C63 AMG, Radiator Fan

There's a photo of the PCM. This is located in the back passenger side of the engine compartment reasonably accessible, which is awesome. And this unit of course requires some intensive programming as well. So there's our picture show.

Mark: Did you use all new parts for this work? 

Bernie: The Sam was new. The fan was new, but the PCM's exceptionally expensive. We're actually able to get a used one and we have someone who can program these units. Which is important because a lot of Mercedes items, once they're programmed for a specific vehicle, you can't use it for anything else. But for this particular model we have someone who can reprogram it. Worked fantastic. Everything worked really well once it was all fixed. Fan came on and off when it was supposed to, and customer's happy. Although it was a very expensive bill and you know, had a previous shop bill too. So it's it was overall very expensive repair, but functional. Working well. 

Mark: So how did everything work after all these repairs? 

Bernie: Yeah, it was good. Yeah, really good. You know, as I said, the fan switched on and off, like it was supposed to. He didn't have to keep disconnecting his battery every time he stopped somewhere, which is really annoying.

So, as I mentioned, you know, the important thing with issues like this, and this is applies to any car. If you have something that's not operating properly, like a fan that's running on like this, get it fixed before it causes more damage. Had it got fixed early enough, it may have prevented the PCM from being damaged. And wiring as well. 

Mark: How common a problem is this on C63s? 

Bernie: Well, this is the first one we've repaired, but apparently according to our programmer that we deal with, he's seen it a few times. So if you have one of these cars, watch out for it because it does happen.

Mark: And is this a Mercedes-Benz kind of global issue with electric fans? 

Bernie: Global? Like, are you referring to like... 

Mark: All the vehicles. 

Bernie: You know, and actually this is the first, we've done fans in a couple of different models, but I mean this particular issue, I think it's probably more related to this car, but I can't say for certain. But as I said with any vehicle, if you have an issue like this, where the fans running on, make sure you do get it fixed.

Mark: And not to slag off anybody else, but why were you guys able to find the problem and the other shop, perhaps wasn't. 

Bernie: Well, I think some times the difference between fixing something and not fixing it, is determination, and having the right resources too. So, I mean, we have good equipment. We don't have everything in our shop, but we also have tech support companies we can deal with to get information, where we can't figure it out ourselves.

And there's plenty of things in the automotive world, not just Mercedes, but any other car where there's just a weird problem that's completely unrelated. And if you don't have the resources to that kind of technical information, you'll never be able to fix it, there's that. Plus we have someone, you know, in our pocket, so to speak that we hire who comes in and does programming. We have a couple of different people actually, and it's proven to be very handy. So these are resources beyond what we can do in our shop. So I think that's really, it sometimes determination, having the right resources. 

Mark: If you're looking for your vehicle to be repaired right, especially if it's a Mercedes-Benz, the guys to see in Vancouver are Pawlik Automotive. You can reach them on the website You can book on there. They'll call you. They'll find out what's going on. They'll check and see, and get ready for when your appointment is. Or you can call them at (604) 327-7112 to book ahead. You have to call and book ahead. You have to book ahead, period. They're busy. is where all the information is. 

Our YouTube channel, Pawlik Auto Repair, hundreds and hundreds and hundreds of videos on there. We've been doing this for over 10 years now. All makes and models and types of repairs. That's all on the website as well. You're welcome, please. We appreciate you listening and watching. But we also highly recommend if you're not sleepy, watched our videos, we'll put you to sleep. Thanks Bernie. 

Bernie: Thanks Mark. Well, I'm told that actually people find our videos entertaining too. So anyhow, thanks for watching. We appreciate it.

2008 Porsche Cayenne S, Plastic Pipe Leaks

Mark: Hi, it's Mark from TLR. I'm here with Mr. Bernie Pawlik, Pawlik Automotive in Vancouver, 24 time winners of best auto repair in Vancouver as voted by their customers. And we're talking cars. How you doing Bernie? 

Bernie: Doing very well today. 

Mark: So today's victim is, this is a repeat, this is a repeat 2008 Porsche Cayenne S that has a plastic pipe coolant leak. What was going on with this vehicle? 

Bernie: Well, this thing actually had a couple of things going on. Besides the plastic pipe, we also had a water pump leak as well. So basically the vehicle came to our shop with a couple of concerns, but one of them was there was coolant leaking from the engine. Did our usual diagnostics and testing, a pressure test, visual inspection, and found the water pump actually had a leak, as well as there was a leak somewhere under the intake manifold area. 

Mark: So the unfortunately not so uncommon under the intake coolant leak. 

Bernie: Exactly. However being a 2008, this is a redesigned engine from the previous model. We did a podcast about this, about an 06. Surprisingly in a week, we had two different models with two different styles of coolant leaks, but this is a redesigned engine, 4.8 litre V8. And the cooling system is definitely a different design. Actually, I would say better than the previous generation. Less complex. But any engine we'll have coolant leaks, but this had a similar thing under the intake manifold. So while I'm muttering along, let's have a look at some pictures and we can see the different design.

2008 Porsche Cayenne S, Plastic Pipe Leaks

 So this is the I'll call it the new design, even though being an 08, that makes this car, this vehicle's over a decade old. But the new design, the previous design, you have to look at our other podcast for the 06 and previous models. This is the intake manifold removed. This is a direct fuel injection system, direct injection system.

So that's a fuel rail now where the coolant pipes used to be. And there was an array of the original design had three plastic coolant pipes, small diameter pipes for the heating system and a very large diameter pipe for larger engine coolant flow. This has been redesigned. It still has a, a plastic pipe, but it's only one small plastic pipe that runs underneath this fuel rail which we replaced with a new metal pipe.

2008 Porsche Cayenne S, Plastic Pipe Leaks

Here is the fuel rail off. This is the new replacement metal pipe. While we're doing the water pump, we also noted that it looked like there may have been a leak coming, not just from the plastic pipe, but also there's a little interesting fitting underneath this cooling system.

2008 Porsche Cayenne S, Plastic Pipe Leaks

This fitting here actually holds the thermostat in place. It's a plastic fitting with two big, large O-rings. And when we pulled it out, the plastic had deteriorated and cracked, you know, just plastic, it's such a brilliant material in vehicles. I mean, it just, I know I'm being facetious here, but anyways, so this piece we replaced as well. And that basically, kind of interesting, it actually holds a thermostat in place between that and the water pump.

2008 Porsche Cayenne S, Plastic Pipe Leaks

So here, this is before we replaced the water pump, you can see this little bit of a pink coating here. This is coolant that is sprayed up behind the water pump onto the cooling pipes here. So telltale sign that the water pump's leaking. And Porsche, they use a pink coloured antifreeze. So it leaves to kind of a nice little pink stain, wherever there's a leak which is helpful. So that's our picture show. Helpful in diagnosis anyways. 

Mark: Is it a plastic impeller water pump? 

Bernie: I'll be honest with you. I didn't actually look at it, but it probably is. A lot of manufacturers, European manufacturers use them. I didn't actually look. A lot of times when we replace water pumps. We actually use metal impellers and not plastic. The thing about plastic is they break suddenly. We've got podcasts and information on this, but you know, they'll just break suddenly and the engine will all of a sudden start running too hot. The good news is they don't overheat quite as immediately as if say you lost your coolant, but because there's no coolant flow it'll eventually get hot pretty quickly. 

But you know, the thing with plastic is you can't see there's anything wrong with it, it's just broken internally. So again, you know, it saves ounces of weight, but I find it just kind of causes grief that may not be necessary. 

Mark: So they've improved the design of this engine over the previous engine. How much did they improve? 

Bernie: Gasoline direct injection of course, is a huge improvement over the port injection system, better fuel economy, horsepower, lower emissions. So that's an improvement in the way it runs. But I think this is a huge improvement in terms of the cooling system as well. I mean, it still has a plastic pipe, now we've replaced it. But at least it only has one and it's a small diameter pipe that isn't going to quite cause as a severe of a coolant leak as could happen with the other system. So it's a better design and I'd say more reliable overall. 

Mark: So we know that this was probably a pretty big generational upgrade for the Cayenne. How's the reliability with the redesigned engine? 

Bernie: You know, I hate to say we don't see enough of these vehicles in our shop for me to say, that this engine is way better, but, you know, I think from a design point of view, I like it a lot better. I think it's a huge improvement. I don't have the statistics on everything, but generally I'd say it's a lot better of an engine. If I was going to buy a Cayenne, I'd definitely be looking for this generation. 

I don't really like the older ones are kind of a noisy, growly engine. Sounds like there's something wrong with them, even when they work fine. So yeah, I do like these engines better. Plus the direct injection, you know, just more power, better fuel economy. It makes a lot of sense. 

Mark: And that's getting more and more important as the world changes.

Bernie: Yes, price, a fuel keeps going up.

Mark: If you're looking for service for your 2008 and newer Cayenne, the experts to see are Pawlik Automotive in Vancouver, BC, Canada. You can book on the website at or you can call them at (604) 327-7112. They'll find out what's going on with your vehicle. They'll get ready for your appointment.

And of course you can check out all the previous podcasts and videos that we've done on, hundreds and hundreds, all makes and models and types of repairs. Or our YouTube channel, Pawlik Auto Repair. We thank you very much for watching and listening. We appreciate it. And I appreciate you, Bernie. Thank you. 

Bernie: And I appreciate you too, Mark, and appreciate all of you. Thanks for watching.

2006 Porsche Cayenne S, Coolant Leaks

Mark: Hi, it's Mark from TLR. I'm here with Bernie Pawlik, Pawlik Automotive in Vancouver. Vancouver's best auto service experience because they've won Best in Vancouver for auto repair, 24 times as voted by their customers. And we're talking cars. How are you doing Bernie? 

Bernie: Doing very well. 

Mark: So today's victim is a 2006 Porsche Cayenne S that had some kind of problem with coolant. What was going on with this vehicle? 

Bernie: Yup, this had the classic coolant leak. I say the classic coolant leak. There's some coolant pipes that run underneath the intake manifold. Made of plastic. Just absolutely brilliant design and they were leaking. We've seen this issue for years and years. Surprising still see it occurring, but this vehicle is actually a regular client of ours, pretty low mileage vehicle. It's finally started after how many years is that now 10, 15, 16 years to start leaking. So that's basically what was going on. There's a bit of diagnosis of course to start with, but that's basically what we found at the end of the day.  

Mark: So why is it leaking? What's causing the issue?

Bernie: Well, they use these a nice array of plastic pipes. I'm going to show a picture in a few seconds, and I say array, because there's basically four plastic pipes that run underneath the intake manifold. And you know, they get hot and cold and eventually they crack and they started leaking coolant. Unfortunately there's a lot of engines that have been cooked from people who just don't quite heed the warning fast enough and shut the engine off and overheat it and as you can imagine, it's a Porsche 4.5 litre V8, very expensive engine. So not a great thing to happen.

Let's get right into some pictures. So here's our 06 model year.

2006 Porsche Cayenne S, Coolant Leaks

And there is a good view right there of what we look at with the intake manifold off. This is actually got the upper section of pipes removed. They didn't quite get a picture with the initial section, but I'm going to show a picture in a minute with the replacement pipes. 

2006 Porsche Cayenne S, Coolant Leaks

There's a very major coolant pipe here. This one had a crack in it. And that is of course, as you can see by the diameter, that's a very large, a lot of coolant flows through that pipe. Back here there's three hoses. These go to the heating system and a thermostat, and then a sort of water distribution box sits in this area here.

2006 Porsche Cayenne S, Coolant Leaks

So there's a brilliant redesign. With all metal pipes and this basically you can see the, I'll call it a water distribution box up here. There's a metal pipe, replacement pipe down here that you can no longer see underneath. And then it has these three beautifully molded aluminum pipes that should have probably been done in the very first place when this vehicle was built. 

2006 Porsche Cayenne S, Coolant Leaks

Here's a couple of the old plastic pipes broken and badly deteriorated kind of gives you an idea. There's actually three of them. I'm not sure where the other one was. We probably busted it up pretty badly.  

I have a fourth and final picture. But this is from a, you might wonder why they had such a stupid design, in 2008 Porsche redesigned their V8 engine for this. And this is a view with the intake manifold off on the 08. 

2006 Porsche Cayenne S, Coolant Leaks
2006 Porsche Cayenne S, Coolant Leaks
2006 Porsche Cayenne S, Coolant Leaks

So I'm just going to show you an example of the difference. There's the replacements. And here is the 08 and newer model. And one difference here is this has a direct fuel injection system, which is why it has this metal fuel pipe here. But as you can see, there's only a very small diameter plastic pipe that runs through here. They've changed the distribution box around, much more reliable.

But the reason I have this picture is because our next podcast, we're going to be talking about a coolant leak on an 08 Cayenne. But I just thought, I'd just show this as an example of a redesign of the engine. The thing I find really interesting about these engines is the starter motor sits right underneath the intake manifold.

So when you starter your fails and they do from time to time, not too often, that's a bit of a chore. It's not easy like an old Chevy where you just unbolt it and in half an hour, the starters in and out, this is a much bigger ordeal on this vehicle. So that's our picture show for this car.

Mark: So a lot of that is they're trying to package that V8 engine into a really small space. Unlike what you mentioned Chevy pickup kind of change where the front engine bay was huge. 

Bernie: Yeah, that's exactly right. I mean, everything's taken up and I don't think I have a picture with all the old plastic covers on, but they have nice decorative covers. So you don't see much on these engine compartments once you, but it's like a 10 minute job just to pull the plastic covers off the engine, just to access things around the engine to work on them. So they're kind of into having a lot of manufacturers, they're kind of into Lexus is like this to you, you pop the hood and the engine, just some little thing that sits in the middle, all covered up. You have to remove a whole bunch of things just to see it. 

And I think, you know, my opinion is a nicely engineered car, like I find Mercedes AMGs, they have nice looking motors because they've actually designed it to look quite attractive, but even without all these plastic, you know, maybe a little cover, but they're not covering over everything. Some Audis have nice looking engines too. As an aside. 

Mark: Okay. We have different tastes in what's beautiful or not. So did Porsche ever change the even later designs beyond 2008 where they're going back to metal pipes or did they stay with plastic? 

Bernie: Well, I'm not sure entirely what's happening in the newer, you know, we haven't run into any coolant leak issues in anything newer than like say a 2008 to 2010 model yet.

But you know, as I mentioned earlier in the podcast, this up to 06 design, that was the last model year they used it. Interestingly enough, and I don't know why I was just doing a little research on this. There is no 07 Cayenne, which should probably figure out before we did this podcast, but I don't know why, but anyways, up to 06, you're gonna run into this design.

And if you own one of these vehicles it's worth finding out whether it's actually been done. This is for the V8 models. It's worth finding out whether these pipes have been changed. If they haven't, it's a highly recommended maintenance item to replace the pipes before they cause a leak, because you could still be driving around with them. You know, this car 16 years old and still has them. 

Mark: And the issue is yes, it's probably not an inexpensive maintenance item, but the risk factor is way more expensive. 

Bernie: Yeah, it's not cheap to do these pipes. But yes, you know, and especially with the age of these cars now, you know, you blow the engine on it. You're probably not going to want to replace it because it's just going to be prohibitively expensive. Even back when the car was only a few years old, like just slightly off a warranty, it would have been a painfully expensive repair. It wouldn't be worth it. So if you have one of these cars, spend the money, make sure you fix the pipes if it has them and save yourself some money in the long run. 

Mark: And how are Cayennes, this particular series of Cayennes, for reliability? 

Bernie: Well, this coolant issue is probably one of the bigger problems with them. I mean, there's a lot of little things that go on with them. It's a fancy luxury car, so you're gonna find a lot more issues than you would in a simpler car, but the overall it's a nice ride for sure. Just be prepared to spend more money. 

Mark: If you're looking for service for your Porsche Cayenne in Vancouver, the guys to see, the experts to see are at Pawlik Automotive. You can reach them at the website There's tons of information on there. We've been doing this for almost 11 years, or you can call them to book at (604) 327-7112. You can book on the website as well. They'll call you. They'll get ready for your appointment. And of course, we appreciate you so much watching and listening, checking out the YouTube channel. Pawlik Auto Repair, hundreds and hundreds of videos on there. Check out the, for a little light reading, feel free to check out the website again, hundreds and hundreds of videos on there. And thank you, Bernie. 

Bernie: Thank you, Mark. Thanks for watching.

2012 Mercedes-Benz R350, Front Struts

Mark: Hi, it's Mark from TLR. I'm here with Bernie Pawlik, Pawlik Automotive in Vancouver. Vancouver's best auto service experience. And that we can say that because there are 24 time winners of best auto repair in Vancouver as voted by their customers. We're talking cars. How are you doing Bernie? 

Bernie: Doing very well.

Mark: So 2012 Mercedes-Benz R350. What was going on with this vehicle? 

Bernie: So the vehicle came in for service, but the owner had one issue with the air suspension system and the suspension system in the left front corner of the vehicle would drop down if the vehicle was left for a little while. So that was the main reason it was brought in and what we looked at.

Mark: So what testing and diagnosis did you do?

Bernie: Well first of course, is just to verify the issue and we did have the car overnight and the vehicle did drop down on us. We could see that. Test scan for codes. Didn't find anything useful in that area but what we did a visual inspection that we could actually hear a hissing sound coming from the left front air strut in the airbag area. So that's a perfect verification of where the problem lies. You don't want leaks in an air suspension system. 

Mark: So how big a job is it to change the air suspension? 

Bernie: Well, it's quite a few hours work and it's pretty pricey. The actual air struts themselves are a pretty complex item, which we can talk about in a little bit. There's a lot to remove and re-install, but it's kind of typical for a job like that. Quite a few hours work for sure. 

Mark: Sure, were there any other parts that had to be replaced along with the air struts? 

Bernie: Not in this case. Sometimes, you know, we find a lot of vehicles with air suspension if someone's left it for awhile, sometimes the compressors will wear out. Or it sometimes comes to us with a bad compressor because it's been working so hard to keep this suspension system pumped up. But in this case fortunately it was only just the air struts. So have a look at a picture. 

2012 Mercedes-Benz R350, Front Struts

So there's our vehicle, the R350. Interesting looking vehicle, which we can talk about in a few minutes. 

Here's the old strut, this is partially removed. So you can see some of the suspension, some of the steering knuckle has been removed to access it. So as I say, there's a fair bit of labour involved in getting these out. They're kind of wedged in there. Here's the upper control arm that I'm kind of moving my mouse pointer over. Here's the airbag right here. The knuckle down here in this particular area. And this is part of the shock absorber system.

2012 Mercedes-Benz R350, Front Struts

We'll look at a picture of the new piece here. And I realize I'd actually had some nice edited photos with arrows pointing, which will actually be included in the written portion of this podcast. But for some reason, I got the wrong pictures here. 

2012 Mercedes-Benz R350, Front Struts

But anyways, you can see a little cylinder beside the strut, and this is an electronic control to control the suspension system. So this is like a ride control. So if you want a firm ride or a softer ride, these are adjustments you can make from inside the car. And that's controlled to this piece here. That's what makes this a very expensive component. If it was just a regular type of strut, it wouldn't have this on there. And it'd be a much simpler item just with the airbag here.

And you can see this as the airbag here, somewhere on the old one on the left side, there was a leak in the actual bag. So they just wear out over time. There's our short and sweet picture show. 

Mark: So, did you change more than just the one leaking airbag? 

Bernie: We changed both fronts. Yeah. The rears we left, you know, anything was suspension. It's always best to do things in pairs and the same with brakes as well. If you know, you have one brake, that's worn out, you don't just change brake pads or rotors on one side, you always do everything at per axle because there's an effect of how it handles. Now on a rear suspension, you could just change one side because the rear isn't quite so important as the front, like the front, everything has to be in perfect precision, let's say.

Mark: Where you steer the car. 

Bernie: Yeah, exactly. You know, things have to be very precise on the front, whereas the rear, it's important that it's fairly equal, but it can be just a little slight bit off, so you could just change one on the rear. But if one front one's gone, chances are the other one's going to be bad too.

And what was happening with this vehicle also is a problem had been going on for a little while. The front right was also starting to drop too, although we didn't detect a leak in the front right yet, but you know, it's just best to do things in pairs and have everything equal.

Mark: So how was the vehicle after repair? 

Bernie: Yeah good. Yeah, it worked fine, worked great. We kept it overnight to make sure it held the air. Was all good. 

Mark: Is there anything that an owner can do to keep the airbags working or not leaking over time like this one did? 

Bernie: Well, yeah, that's a good question. And this vehicle surprisingly only had like just over 50,000 kilometres, which is really low, but it is a ten-year-old vehicle. You know, there's not much you can do. An air suspension system, it's just kind of along for the ride, so to speak. You know, if you're driving over a lot of rough roads, I guess that would be a little harder on the vehicle, but if you have to drive over rough roads, you have to drive over a rough roads. There's really not much you can do.

I mean, the only thing I can think of is, you know, if you're driving in areas that muddy or there's a lot of road salt is to flush under the suspension system once in a while just to wash any salts or dirt off of it. That would be probably the only thing I can think that you could do as an owner of a vehicle like this. Otherwise it's really, everything's just going to wear out and in its own time. 

Mark: And the airbag system, the reason why it's like, just to reiterate what you already said, the reason it's there is because you can adjust the ride comfort level, firm or soft. But can you also adjust the vehicle height?

Bernie: Yeah, you can. And that's kind of one of the bigger advantages of air suspension, is you can take a vehicle like this and it's a large vehicle. You can put five passengers in and enough camping gear to go away for a couple of weeks. So, you know, like quite a lot of weight, you can load the vehicle fully and it's going to ride really nice and smooth and level.

Whereas if you you know, it didn't have air suspension, the vehicle would either sag in the back or, you know, it affects the handling. So you have a vehicle that rides at the same level, no matter what kind of weight you put in it. And a lot of air suspension vehicles, you can adjust the height. 

I owned a Subaru, many years ago. There was a time in the eighties where Subaru's had air suspension, eighties and early nineties, some models that air suspension. And it was kinda neat because I could load the car up and go camping. We'd ride real nice and smooth. And you can also raise the height of the vehicle for off road. So if you're driving down the highway, you know, you want the vehicle to be low and near the ground when you're going fast. But if you're going on a slow road and there's some ground clearance issues, you can raise the vehicle. So it works really nice, but there's a price to be paid for it when things wear out. But, yeah, that's kind of the best advantage. 

Now the ride control is actually that item I showed on the shock absorber piece. That affects the ride control of the vehicle, whether it's firm or sport. There's a sport ride or a comfort ride, and that's affected more in the actual shock absorber itself, not the airbag.

Mark: So you mentioned these R models that are a little bit unusual. How are they for reliability? 

Bernie: They're kind of the same on par with pretty much any other Mercedes. This vehicle is kind of built on the same platform as an ML or a GL. And so they're kind of similar. I mean, they have the same engine options that you'd find in those models. You can get everything from a gasoline V6 up to a V8. 

They even make an AMG model. If you want to go really fast with your zero to 60. And I actually looked at the spec, it's about 5.5 seconds. A friend of mine was a car dealer once described as these cars look kind of like a coffin on wheels and a sorry, if you own one and you really like the look of it, it's a bit of an insult, but you know, there's got to be one of your coffin on wheels to go zero to 60 in 5.5 seconds, you can get the AMG model. They're like any other Mercedes good, reliable, but you know, you'll spend more money on repairs because they're just more complex. 

Mark: If you're in Vancouver and you're looking for service for your Mercedes-Benz, the guys to see are Pawlik Automotive. You can reach them at 604-327-7112 to book, or you can book online at You have to book ahead. They're busy. And if you enjoyed the video, you can check us out on YouTube. We have a channel there with close to a thousand videos on all makes and models and types of repairs, Pawlik Auto Repair. Or on the website itself Full details, written write ups, all kinds of great information there. And of course, thank you so much for watching and listening. We appreciate it deeply. And thank you, Bernie. 

Bernie: Thank you, Mark. Thanks for watching.

2009 Volkwagen CC, Crankshaft Seal

Mark: Hi, it's Mark from TLR. I'm here with Bernie Pawlik, Pawlik Automotive in Vancouver, 24 time winners of best auto repair in Vancouver. And we're talking cars. How you doing Bernie? 

Bernie: Doing well. 

Mark: So today's victim is a 2009 Volkswagen CC, a little bit different car and had a crank shaft seal problem. What was going on with this vehicle?

Bernie: Yeah, it is a bit of a different car. It's basically a Passat, but it's a luxury version. It's a pretty nice car actually, if you're into four-door sedans. It's actually a beautiful car. Anyways yeah, so what was happening with this vehicle. The owner had been to another shop, had some repairs done and he kept having his check engine light come back on for a lean air fuel condition code. That's basically what we scan and found. Had it repaired at another shop a few times and decide to give us a shot at it. 

Mark: So what causes that kind of lean code? 

Bernie: Well, there's a number of things that can cause that. From say a fuel pump that's not delivering enough fuel. A mass airflow sensor that's not reading the right air fuel ratio. It could be a vacuum leak in the engine and that's a common cause. There's a number of things that can cause that from the PCV valve oil separators on top of the valve cover, which had been replaced at the other shop. There's a few things, but one of them is the rear main crankshaft oil seal.

That's another one, which is kind of unique to Volkswagen. There's a few other brands of vehicle where the rear main crank seal will cause that issue. And it's kind of unique in the world of car repair air fuel ratio issues. So that's why we're talking about it. 

Mark: So what kind of diagnostic test did you do to find, to narrow it down to that was the issue? 

Bernie: Yeah, well, there's a number of things we did, but one thing we did do is based on the previous repairs that the owner had had done, we went straight into, among you know, verifying things in a scan tool and testing a few electronic items. We have a device called a smoke machine. It basically injects smoke under very light pressure into the crankcase or wherever we want it to go. And we can see where the leaks are coming out. We did that and sure enough, there was smoke billowing out from the bell housing. The bell housing is the area where the transmission bolts into the engine where the rear crank seal is located.

So that verified right then and there that there's a huge vacuum leak coming from that area. And that was in fact, the main issue with this vehicle. 

Mark: Alright, so how can a rear main crank seal cause an air fuel condition problems? 

Bernie: Well, basically the seal deteriorates and causes air to be sucked in. Now you'd think the crank shaft seal is there just to seal oil out, and that's the primary purpose. But also, if air leaks in, as the engine is running, there's a certain amount of suction from the crankcase ventilation system.

And if the seal isn't intact it'll cause that to basically suck air into that area. And even though it's not dripping oil in the ground, but the other interesting thing, and I was just going to put a picture up right now. But the interesting thing is after we did the smoke tests, which puts a slight amount of pressure, we noticed there's a big puddle of oil underneath the vehicle on the ground, which was another thing that verified that the seal, in fact, wasn't great. But it wasn't really leaking to any degree, like you would expect the rear crankshaft seal to leak.

2009 Volkwagen CC, Crankshaft Seal

So we removed the transmission. So it is a very involved job. Transmission was removed. This is what we see with the flywheel off. And there's the crankshaft. There's the old oil seal. If you look around here, you can see it's kind of oily. That's what we're looking at, where my most pointer is pointing a lot of oil here. And I'm going to show you a picture of the new seal installed in a minute. But if you can kind of see the seal, this black area here. This is the lip of the seal that rubs against the crankshaft and keeps the oil in and the air out. 

2009 Volkwagen CC, Crankshaft Seal

And this is the new seal installed. You can see this black rubber is a lot more pronounced. There's there's a lot more of it there. If you look closely, you don't see any bolts here. This is what the seal basically just put in place. I just took a quick photograph before the seal is actually bolted in. And so when you buy this seal, it actually isn't just a seal. It's actually the seal with the plate and it's an interesting, different design than well, it's getting to be more common on a lot of vehicles. But this seal, it's not like your typical older fashioned seal where it's a pretty thick piece of rubber with a garter spring. It would have like, a soft rubber lip and a spring around it to hold it tight against the shaft.  

2009 Volkwagen CC, Crankshaft Seal

These are more of a harder type of rubber and they fit against the shaft without the garter spring. But the interesting thing is when we took this out, the seal is actually broken off of this metal flange here. And I think that's probably why it leaks vacuum is over time that whatever glue that holds it together, deteriorates, and you know, the air gets sucked in here.

So it's enough to keep the oil sealed, but the air gets sucked in through the seals. So it was basically the seal that came apart in two pieces. And there's our show. 

Mark: So did you replace any other parts during this repair? 

Bernie: Well, we did actually replace the PCV valve or the oil separator, which is located on the valve cover. Had a discussion with the client and thought, you know, even though he'd had a replaced at another shop, not more than maybe a hundred kilometres ago, we figured it was a good idea for us to replace it.

We put in original equipment manufactured unit on, which is of course, as good as it gets. It worked fine. We verified all the air fuel ratios were all good. So we let it out the door, you know, the a hundred percent guarantee. We give it back to the client and hopefully he can get a refund from this other shop if they do that kind of thing, you never know. But that's basically what we did. So verified, everything was fixed at the end of the day. 

Mark: So how did the engine run after this repair? 

Bernie: Oh, it was good. Yeah. Ran nice and smooth. Check engine light was off. As I mentioned, you know, we actually can look at the air fuel ratio on our scan tool and verify that it's actually what it's supposed to be and it was, so it was good. 

Mark: I guess the next question I have is, is this common to all VW? It's a front wheel drive vehicle. I'm assuming. 

Bernie: Yeah. It's front wheel. It might even be all wheel. No, no. It's only front wheel. 

Mark: But is this a common, possible problem? 

Bernie: Yeah, it is actually quite common on these. You know, it's been a long time since we've done one. So I wouldn't say super common you know, to me, it's when it's really common, we'd fix them all the time. But it is a common issue that causes this and we've certainly done them before and will continue to do them over time for sure. And Volkswagen, isn't the only vehicle where this happens.

I believe that I believe Volvos do it as well, but you know, I think it's some part of the seal design. It just tends to fail and needs to be done, but definitely Volkswagen, it's common. 

Mark: How expensive a repair? 

Bernie: In Canadian dollars with taxes, a couple thousand dollars, by the time we were done with that, the PCV valve and less without the PCV that added a few hundred dollars to the cost. But yeah, it's not cheap. And you know, one thing the owner asked me, Hey, is it worth doing this repair on the car? And I said, of course the car's in beautiful shape and only about 120,000 kilometres.

So a lot of life left in it, for sure. So, you know, definitely worth the money. 

Mark: Yeah for two grand, you got another a hundred thousand kilometres at least, and safe, good driving. And how are VW CCs for reliability?

Bernie: Yeah, they're a good car, it's a European car, you know, I'm always a little jaded European cars. There's always more to go wrong with them, but it's a good car. It's a nice car and pretty reliable. 

Mark: If you're looking for service for your VW in Vancouver, the guys to see are Pawlik Automotive. You can book online at or you can call them (604) 327-7112. You have to call and book ahead, they're busy. Or you can check out and research things on the website at got hundreds and hundreds of videos all makes and models and types of repairs. And of course, on the YouTube channel. Just search Pawlik Auto Repair, same story, 10 years of doing this almost every single week for 10 years, a lot of videos. And thanks so much for watching and listening. And thanks, Bernie. 

Bernie: Thank you, Mark. And thanks for watching. We have a lot of fun putting these together, that's for sure. Thanks.

2016 Range Rover Sport Supercharged, Brakes

Mark: Hi, it's Mark from TLR. I'm here with Bernie Pawlik, Pawlik Automotive in Vancouver. Vancouver's best auto service experience and 24 times they've won best auto repair in Vancouver as voted by their customers. And we're talking cars. How are you doing Bernie? 

Bernie: Doing well. 

Mark: So today's victim is a 2016 Range Rover Sport Supercharged that had brake issues. What was going on with this vehicle? 

Bernie: Yeah. So the vehicle came to our shop for a maintenance service and the owner had some concerns about the brakes and figured they needed to be replaced. 

Mark: So how do you go about diagnosing that? 

Bernie: Well, we basically do an inspection on the vehicle and a brake inspection. We found that the brake pads and rotors were worn down to a point of needing to be replaced. Front and rear. 

Mark: So, what kind of parts do you replace typically? Do you just do the pads when you're doing a brake job? 

Bernie: Pads and rotors you know, when the pads wear out, we do the rotors at the same time. There's a misconception, you just changed the brake pads. Not a good idea. I mean, you can, but we'll look at some pictures in a few minutes and you'll see why it's definitely not a good idea to change just the pads. I mean, it'll work, but you're working with a rotor that's really substandard. And that definitely will not give you the braking you need.

Mark: And what other parts might be changed? That depends on the condition in the brake system.  

Bernie: Yeah. Well, one thing we do with Range Rovers, and this is typical with a lot of European cars, is we changed the pad wear sensors. So there are I believe on this one, there's one in the front, one in the rear. 

So these are basically an electrical item that will send a signal to the vehicle when the brake pads are worn to a certain point, that you need to change your brake pads. And I believe that the warning light was on, on this vehicle. We do get a lot of European vehicles that come to our shop where you know, the owners say, Hey, my brake pad warning light is on.

And I find it's a pretty good system, not a hundred percent reliable when a vehicle gets really old because not every pad is monitored. There are some vehicles actually that have every brake pad monitored, but it's pretty rare. So you may have more wear on one side or maybe the inner pads worn more than the other. And it just indicated at an early enough time. 

Mark: And what about all the other parts in the braking system? 

Bernie: Well, the brake calipers or something that often needs to be replaced, but in this case we don't. They're not due for needing to be done in this vehicle for probably quite some time. We do a lot of Range Rover brakes. A lot of Land Rover brakes. Rarely change calipers, but once they get old, I'm saying like, you know, 15, 20 years old, things like calipers will need to be replaced. And it's a good thing. These are big calipers. They're multi piston, they're expensive. So if you can avoid replacing them, that's all the better.

We're looking at this beautiful 2016 Range Rover Sport, very sporty looking vehicle. And it certainly goes well.

2016 Range Rover Sport Supercharged, Brakes
2016 Range Rover Sport Supercharged, Brakes

Here's our view of the front brakes before we replaced them. There's the rotor. There are grooves at the edges here, and I've got the rears picture that shows this a little better. But when the rotor's new, if you could look at where my mouse pointer is moving here, this is how thick the rotor is. So a lot of material wears away on these. The pad you can sort of barely see in the background here is pretty thin. And this big red thing., This is a brake caliper. I think it's a six piston caliper so that, you know, multi piston caliper is very expensive to replace if you ever need to, but they're generally pretty reliable. 

2016 Range Rover Sport Supercharged, Brakes

Here's a view of the front brakes with the new rotor on. You can see the surface is completely flat, these are like a sort of an aluminum finished powder finish coded at which wears off. New pads. Again, there's your caliper, Brembo brakes, high-performance braking system. 

2016 Range Rover Sport Supercharged, Brakes

And there's the brake pad. These things use huge brake pads. I'm actually holding this in my hand and you know, my hand is pretty large. And these are just a humongous brake pad. It's amazing that they wear out very quickly in spite of the size. 

2016 Range Rover Sport Supercharged, Brakes

There's a view of the rear brakes before replacement. Again, you can see these grooves at the edges of the rotors. This one just uses a single piston caliper on the rear. So it's a very different design, but still very effective for braking. 

2016 Range Rover Sport Supercharged, Brakes

And there is a sort of close up view of the rear brake rotor and these arrows point to the grooves, this is the thickness of the rotor was when the brake pads were new. And it's worn down substantially in the middle. And this is why you don't want to just put brake pads in because this rotor is already down to it's where limit thickness. So you know, if you put another set of brake pads in, this rotor will be substantially thinner by the time the brakes wear out and not as effective at braking the vehicle. Stopping your vehicle I should say. 

Mark: Basically because that metal has been worn away is just, the rotor won't dissipate heat properly anymore. Exactly. Exactly. As soon as the brakes get hot, you lose braking power.

Bernie: And that's the whole thing with brakes is it's about dissipating the heat as fast as possible. And of course, that's a complete waste of energy, which is the really, you know, one of the strong points of electric vehicles or hybrids where you're capturing that energy and reusing it. That's, you know, to me, probably one of the best benefits of them. Not the pollutants that it doesn't make out the back, but the reuse of the energy is really you know, it's smart.

Mark: So what about the brake fluid on this vehicle? Did that need to be replaced? 

Bernie: Yeah, we replaced it. Generally brake fluid is it's good to replace it about every two to three years. This vehicle's a 2016. So that's six years. Thank you. We do these early in the morning. So thinking isn't always as good as it could be. Yeah. Six years old. This is our first service on this vehicle that we've done for this customer, but if it's been well-maintained it's probably been done at least once before. 

Mark: So we've done quite a few brake videos on Range Rovers. It's a high-performance SUV was a lot of horsepower, a lot of performance, et cetera, really big brakes. How long do they usually last on these vehicles? 

Bernie: Well, not that long. This is actually this clients second brake service and this vehicle has a little over 60,000 kilometres, which is about 40,000 miles. So they really don't last very long. And this has kind of been typical of a lot of these larger European SUV's. Audi Q7s were, you know, you'd be lucky to get 30,000 Ks out of a set of brakes on those. Same with a lot of Range Rovers and Land Rovers. Audi's seemed to be a lot better.

They seem to get probably 60 to 70 before you need to do a set of brakes. You know, some Range Rovers and Land Rovers last longer too. But for some reason, this one seems to be only good for about 30 or so, which is a very expensive service. So, you know, we often talk, how reliable are these vehicles? Well, they are reliable, but you do have to spend a lot of extra money to enjoy the ride. 

Mark: Enjoy all that supercharged performance. 

Bernie: It's a great vehicle. I mean, for a five or 6,000 pound SUV, it moves really fast and stops well, and you know, it's a beautiful ride for sure. 

Mark: If you're looking for service for your Range Rover or Land Rover in Vancouver, the guys to see are Pawlik Automotive. You can reach them at 604-327-7112 to book your appointment, or you can book online at They'll call you. They'll check out what you think is going on or what the symptoms are. They'll get ready for when you actually show up for your appointment. If you want more information, there's tons of videos on the website. We've been doing this for 10 years. There's close to a thousand. Also on our YouTube channel. Pawlik Auto Repair. We thank you very much for watching and enjoying us and putting up with our silliness for many years. And of course all Bernie's expertise on cars. Thanks Bernie. 

Bernie: Thanks Mark. Thanks for watching.

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