January 13

Breakdowns vs. Regular Maintenance

Car Maintenance

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The Difference Between a Breakdown Shop and a Maintenance Shop

A breakdown shop is a shop that sees their customer when:

• The customer feels it is time for an oil change on their vehicle.
• Their vehicle breaks
• A breakdown shop’s goal is to get their customers vehicle in and out of their shop as quickly as possible.

A maintenance shop is a shop that:

• Tracks and schedules their clients’ vehicle maintenance
• Educates and consults with their clients about all maintenance and repairs to be performed
• Performs inspections on their client’s vehicle every time it is in
• Provides advance knowledge about up coming maintenance and repairs on their customers vehicle
• Provides advance estimates for up coming maintenance and repairs so their customer can budget
• Spends time with their customer to build a long-term relationship

A maintenance shops goal is to:

• Build trust with their clients
• Save their clients’ money be helping to prevent costly and stressful breakdowns
• To make their clients’ motoring life as simple and easy as possible
• To take the responsibility for their clients’ vehicle maintenance

If these points appeal to you, then Pawlik Automotive is your best choice for vehicle service

About the author 

Bernie Pawlik

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