This vehicle came to our shop for a few concerns. It was due for spark plug replacement. Went to replace a spark plugs, we noticed there was oil in the spark plug tubes. The spark plugs sit right in the middle of the cylinder. Called it a hemispherical head. And in the middle of the spark plug tube there was oil sitting at the base of the spark plugs, which is not a good thing.
Dec 20, 2021
So this vehicle came to our shop with a few concerns. One of them, and actually the gear shifter was probably not the most major concern. The gear shift handle was really floppy. So normally when you move a gear shifter, it has sort of column gates. It'll move in a sort of pattern. it was very floppy. So that was one issue, but sort of more major issue with the clutch had a slippage problem. There's also some clunking and grinding noise in the front end. So those were some of the concerns we looked at. So there's basically three items going on with the car.
Dec 13, 2021
This vehicle came to our shop with an oil leak. There was some smoking from under the hood. Smoking and a weird smell which we determined to be the valve cover gasket leaking onto the exhaust manifold.
Dec 10, 2021
The vehicle came to us for an out of province inspection. And one of the issues that was a warning light for an adaptive headlight issue on the dash. So all those kinds of things need to be fixed to pass a provincial inspection. And by the way, the prevention inspections are required. The vehicles being brought in from the Yukon. It used to be registered in BC, but it had moved to the Yukon and now required to be reregistered in BC. So a provincial inspection was required.
Dec 2, 2021
So the owner brought the vehicle to our shop, there was a vibration and a noise going on in the front end of the vehicle. He was concerned about. Plus the battery was weak which we replaced, but the front end sort of noise and vibration was a concern.
Nov 29, 2021
The vehicle came in for a maintenance service and a brake inspection, and we found the rear brakes are worn out and needed to be replaced. So nothing out of the ordinary you might expect on a fairly newish vehicle.
Nov 23, 2021
So the owner came into the shop with a complaint of a coolant leak. And we proceeded to do a diagnosis on that. And as you can guess, the thermostat was leaking because otherwise we wouldn't be talking about the thermostat, but basically it was the coolant intake that was the issue.
Nov 19, 2021
So the vehicle came to our shop for a drivability problem. The engine was running rough and the check engine light was on. So we looked at that, addressed that issue. And while out on the road test, noted that there was a loud noise coming from the vehicle. A wheel bearing type of sound seemed to be coming from the rear of the vehicle. So that's how we got onto the wheel bearing issue.
Nov 12, 2021
The client's main complaint was the heater blower motor didn't work at any speed. The owner had checked the fuses and found that they looked good. Kind of the only thing you can really look at yourself to just see if there's anything wrong. Of course, if a fuse is blown, there's usually a reason for it. They don't normally just blow for no reason.
Nov 8, 2021
The owner brought the vehicle to us. There was a warning light on the dash. That was his primary concern, it said service transfer case. After plugging in the scan tool, we found some trouble codes stored in the transfer case module. Did a little further research and testing and found the transfer case itself was the fault.
Nov 3, 2021
Both rear axle seals were leaking fluid. The axle retainer has to be removed first. It's a break off component, a one time installation. Then the bearing gets pulled off with either a hydraulic press or just simply break it apart into pieces and get the bearing race off the axle. And then the seal comes out of there.
Oct 25, 2021
So this vehicle came to our shop. The owner had a couple of electrical complaints. The driver's power window wouldn't work, obviously very important. And his power seat would not operate. Also the backup camera when you put it in reverse to back up, the camera would not come on.
Oct 18, 2021
So the owner of the vehicle had a noise coming from the engine and he kind of figured, Hey, maybe it's not a big deal. I had a quick listen to it, said, Hey, actually, no, that is something to be concerned about. It was like a whining kind of growling noise coming from the engine when you rev it up.
Oct 12, 2021
So the owner of the vehicle came to us, they'd been doing some cleaning in their car and their I Drive Controller stopped working. There's some smoke that started coming out of it and then the I Drive Controller stopped working.
October 4, 2021
So this vehicle was basically due for timing belt replacement. The owner brought the vehicle in. It was not actually due by mileage yet, but this vehicle is 16 years old. It's in great shape with very low mileage for a vehicle like this. But it was time to do the belt from this point of view to prevent anything from breaking.
Sept 28, 2021
The owner of the vehicle brought it to us for a maintenance service. This vehicle had been purchased recently by the a new owner. We did a pre-purchase inspection for him a while back and he came in to us for his first maintenance service.
Sept 20, 2021
So the vehicle came to us. The check engine light was on and the owner complained the engine was running a bit rough from time to time. So that's what it's here for.
Sept 13, 2021
So there were a couple of things going on with the vehicle. One was a drivability problem that the engine had some performance issues, did some diagnostics and determined that the high pressure fuel pump had an issue. So that was what needed to be replaced.
Sept 8, 2021
2021 Subaru Crosstrek, A Service
This vehicle came in for its first service, an A service and an oil change. A services are our basic maintenance service. Oil and filter change along with a visual inspection of the vehicle, adjust the tire pressures, do a visual look around under the car and under the hood, look at fluids to make sure they're all full and clean and check all the lights.
August 30, 2021
The owner had called, she was heading off on a holiday shortly and was concerned the engine was running rough and that her check engine light was on. So she brought it in for us to have a look at.
August 23, 2021
The owner brought this in for a B Service. He'd recently purchased the vehicle and it was due for service. So he brought it in. He had a couple of concerns as well. So we did the service, did the inspection that goes along with the B service. And that's why it was brought in.
August 16, 2021
So the vehicle came to our shop towed in from a Volkswagen dealer. They'd done some exploratory investigating on the vehicle. Found the engine had basically blown apart and needed to be replaced.
August 13, 2021
So this is the same truck we talked about in a previous podcast where we replaced the injection pump. And unfortunately the injection pump repair didn't go quite as well as we'd thought. We delivered the vehicle to the customer after lengthy road tests and everything seemed to be fine only to find it back on Monday with the crankcase still filling up with oil. Kind of disappointing for everyone that that happened because we hate it when a job doesn't go well. But we had kind of speculated on this job that the injection pump needed to be done because a previous shop had changed the injectors and apparently verified all their work. So that's what we were faced with.
August 9, 2021
The owner had some concerns with the brakes. They were making some noises and it didn't quite feel right. So he brought it in for us to have to look at the brakes.
July 29, 2021
This truck came to our shop with the crankcase filling up with too much oil. The oil level was actually going too high and it was starting to leak out. The customer had some issues with this for a while, had it at another shop. They'd done some work on it and weren't able to fix it. So they brought it to us.
July 15, 2021
Some Mercedes use a hydraulic suspension system where you could have potentially a humongous leak, but these do not use that. These Mercedes MLs, they use an air suspension system. So that adjust the height of the vehicle. Basically the springs are air and not metallic would be the easiest way to say it. So you can adjust the height of the vehicle. But the shock absorbers they're a special electronic shock absorber. So they have more fluid than usual, but basically that's what was happening. The fluid was leaking.
July 8, 2021
The owner of the vehicle actually brought it into us for A maintenance service or oil change and basic inspection. Along with some oil leak diagnostics, we actually had done some previous oil leak diagnosis on the vehicle. There was still some leakage. So he wanted to figure out what was going on with that and fix that. So that's why he came in. However, when Nigel, our technician who was working on the vehicle, drove it and he heard this very loud thunking noise in the front end of the vehicle, like extremely loud. So he figured there's something worth looking at there, some serious going on.
June 28, 2021
The vehicle came to us with the engine running rough. The check engine light was on and needed some repairs.
June 22, 2021
This vehicle had a warning light on the dash that the all wheel drive system wasn't functioning. That's basically the issue. The owner also noted that when there was some slippery surfaces it didn't feel like the four wheel drive system was actually working.
June 10, 2021
So the vehicle got towed to our shop with a sudden, humongous oil leak developed in the vehicle. We didn't know it was an IMS problem, but we did know there was a huge oil leak that had developed.
June 3, 2021
So the owner brought the vehicle to us. He bought it recently, done a few repairs himself. And the issue that he was having as the check engine light kept coming on and the vehicle is hard to start. It would crank over for a long time before the engine would eventually start. So he'd done a bit of research, he'd replaced a few parts, fuel injectors, fuel rail pressure sensor, a lot of the things that could commonly cause an issue like that he'd replaced. Issue was still there.
May 27, 2021
There was a tapping noise in the engine and basically like a tick tick, tick, tick, tick type of sound. So surprisingly the timing chains, weren't the cause of the noise. But we did need to do some further diagnosis to figure out what it was.
May 19, 2021
This vehicle came to us actually quite a few months ago with an engine misfiring problem, it was running very rough. So that was a client's concern and all of a sudden started running rough and we found there was an ignition misfire. The spark plugs were old and also there's codes for multiple it's cylinder misfire. So there's several cylinders, misfiring. We did some tests and found at least one ignition coil bad. They're all same age. So we figured the first step in the repair was to replace the spark plugs and the ignition coils which we proceeded to do.
May 13, 2021
The vehicle came to us with a brake warning light on the dash, that the brakes were worn out. We did a brake inspection on the vehicle to determine whether it's front brakes or rear brakes. In this case, it was both. We look at the pads, we measure the pads, we measure the rotors, inspect the brake fluid, all the brake lines. We move the caliper pistons, make sure they're moving okay, and the caliber sliders are good. It's a thorough inspection.
May 6, 2021
This car is brought in for a routine maintenance. One complaint the owner had was that the transmission seemed to have a delayed shift from park into drive or reverse. It just was a bit of a delay and sometimes that's normal, but he said it seemed to be something that was a new development. So we inspected the transmission fluid. We did a quick code scan, nothing present for any sort of transmission issue. The fluid was very discoloured, likely never been serviced because it's often a forgotten item. And we recommended doing a transmission service. It says a CVT transmission. So we recommended a service.
April 27, 2021
So the vehicle came to our shop for not a province inspection. It was coming from Ontario. And whenever you license a vehicle in BC, you've got to have a provincial safety inspection done on the vehicle to make sure it's compliant. So we did that and found that one of the front tires had a bulge in the sidewall, which is definitely a fail item.
April 21, 2021
So the owner brought in their vehicle to us. They apparently hit their back bumper on something and the blind spot warning and lane changing warning system stopped working in the vehicle. So they brought it to us to look at and see what we could do to repair it.
April 15, 2021
2008 Honda Civic, Transmission Bearing
2008 Honda Civic had a transmission problem. This car has a standard transmission and the owner had mentioned that when he had the clutch, either in or out, there was certain times there were some noises coming from the transmission. Figured either there was something wrong with the clutch or the actual transmission itself. So this is the concern we were dealing with. Transmission noises.
April 12, 2021
2008 Volvo XC70, Power Window Repairs
Our client brought the vehicle to us the left rear power window. Wasn't working also the door lock as well. And there were occasional times when it would work, but most of the time it wouldn't.
April 9, 2021
So the vehicle came to our shop. The the owner had stated that they'd taken their vehicle to another shop and were told they needed to replace the engine. The engine out of misfire. We performed some diagnosis, did some testing and we found that was in fact the case. There was a misfire in the engine.
April 1, 2021
The client brought the vehicle into our shop and said it was running rough under certain conditions. It was also due for a maintenance service. We scanned for codes and found there's actually a code for misfire in every cylinder.
March 29, 2021
So the vehicle came to our shop. Customer had a few concerns. One was a rattling sound in the exhaust system. This client was new to us and they had a number of concerns besides the rattling and exhaust. We did a comprehensive inspection. So it's a full vehicle inspection and then looked at the exhaust and we could hear the rattling sound.
March 26, 2021
This vehicle came to our shop for a maintenance service. It was due for a B service. So that's exactly what we did.
March 23, 2021
The owner was complaining that there was no heat in the vehicle. And of course it's winter time in Vancouver and it's been a cold snap. So heat is very welcome. And yeah, there was no heat blowing in the cabin of the vehicle.
March 19, 2021
The owner was experiencing a check engine light coming on, and then the vehicle going into a reduced power, kind of a limp mode from time to time. So obviously it was a concern, brought it in for us to look at.
March 18, 2021
Our A-level service it's an oil filter change, a basic vehicle inspection. So by basic, we're looking at lights, adjusting tire pressures, a visual inspection under the car, under the hood. And that kind of covers it. Looking at belts and, you know, sort of normal wear out type of items. What it doesn't include is a wheel off brake inspection, a full steering suspension inspection. But because we do everything on a two post, hoist, you know, the wheels are free to move around so we do wiggle the wheels around, make sure there's nothing excessively worn that would warrant further inspection and repair. So it's a safety inspection at the same time. Just not as in-depth as it could be. And that next service it'll be a B service on this vehicle, a more full, detailed inspection.
March 16, 2021
So this is a tagging along to the last podcast we did on the E63. And we found another issue with this vehicle I didn't talk about, but I thought this deserves some attention. It's a repair job that we will be incorporating as a maintenance item and all our future Mercedes services. Maybe not every service, but at a certain time interval. And that is replacing the camshaft position sensors at least inspecting them for oil leaks.
March 12, 2021
The vehicle came to our shop for a maintenance service. The owner had a couple of concerns as well, but mostly came in for an A maintenance service. And we did find a couple of issues with the vehicle. The owner had complained that sometimes it felt like the engine had a bit of a misfire and we noticed, well we road tested it and came back into the shop, you could smell oil burning off the engine, and you could see a bit of smoke puffing out here and there under the hood, which wasn't a good sign.
March 11, 2021
This vehicle came to our shop. The owner had a complaint. The starter would wouldn't engage. It would just make a grinding sound when he went to start it. And he replaced the starter. It's a bit of a do it yourselfer, he'd replaced a starter many times. And basically he'd found the ring gear was worn out.
March 5, 2021
The A-level service on this vehicle, I mean, the heart of the service is an oil and filter change. But along with that, we adjust tire pressures, do a visual inspection of the vehicle, under hood inspection. Look at fluids. Inspect lights. I mean, a lot of these things are monitored by computer these days and things like lights, but it's always good to look at them because surprisingly enough, there's the odd light that isn't monitored on certain vehicles. You'd think everything would be, but it's not.
March 2, 2021
The rear axle was broken in the vehicle, making some pretty horrific noises when the owner was driving it.
Feb 23, 2021
So the owner called us, they had their car at the dealer. They had a leaking tire and Mercedes wanted to replace the wheel and they asked, Hey, do you guys have any, you have any options? It's a lot of money for this wheel. What can you do? And I said, absolutely, we can have the wheel repaired. So they towed the vehicle over and we proceeded to work on having the wheel repaired.
Feb 16, 2021
So the owner of the vehicle brought the vehicle to us with a complaint of a front end noise. While she was driving the vehicle. There was some kind of grinding kind of noises going on in the front end. That was the complaint. Then the first step of course, is the road test the vehicle. Listen for the complaint, which we heard quite easily. And then from there put the vehicle up on a hoist. Pretty sure it was some kind of drive train issue, a bearing of some sort, maybe an axle bearing or something. So we listened to all the drive train components and found that the the transfer case was the culprit, there was likely a worn out bearing inside the transfer case that was causing the issue.
Feb 10, 2021
The blend door motor is actually part of the heating system and the owner's complaint was that on the right side of the vehicle, this is a dual climate zone vehicle, there was no heat. They couldn't control the heaters, it was just blowing out cold air.
Feb 3, 2021
The vehicle came to our shop and the owner's complaint was the battery had gone weak and the car was hard to start. So that was his main complaint, nothing about the alternator, but jus that the battery was weak.
Jan 29, 2021
The vehicle is due for some maintenance services, the oil service, and a couple of other things had already been done elsewhere, but the owner brought it to us to do some of the larger catch-up items.
Jan 26, 2021
This vehicle came to our shop for a routine maintenance service. It was an, A service with a tire rotation and a cabin air filter as well. That was all that was due on the vehicle at this point in time.
Jan 20, 2021
We replaced the water pump and thermostat just for maintenance purposes. No failure. Just preventative maintenance. These vehicles have a plastic impeller water pump, like a lot of German cars and some English vehicles, and what happens with plastic impeller water pumps is they can break without warning and your engine can overheat. So it's important to make sure that it's in good functioning order. We know Porsche engines are very expensive and the owner wanted to make sure that he was doing the proper preventative maintenance to keep the engine reliable and healthy.
Jan 12, 2021
So the vehicle came to our shop with a few concerns, an inspection and we found that the sway bar end links were worn and causing a clunking sound in the vehicle when you hit bumps.
Jan 5, 2021