Mark: Hi, Mark from Top Local here with Bernie Pawlik, Pawlik Automotive in Vancouver, we’re talking cars. And Bernie has been repairing and maintaining cars in Vancouver for 38 years and Pawlik Automotive, his shop, has been voted 18 times so far, Best Auto Repair in Vancouver by their customers. How’re you doing this morning Bernie?
Bernie: Doing very well.
Mark: So we’re going to talk about a 2012 Range Rover that had some issues with noise. What was going on with this vehicle?
Bernie: Well this engine, when you start the vehicle in the morning, most noticeably, you could hear a rattling coming from the front of the engine and that was the primary concern with the vehicle. Sometimes when it was warm you could hear it too, but mostly on a cold start up it would happen for a minute or two.
Mark: So where did you discover the noise was coming from?
Bernie: It was coming from the timing chain and how we determine that, we have various listening devices but the best one we have is a stethoscope, not like a doctor’s stethoscope which is round and fits on your chest. This one actually has a pointed tip so you can put it against various metal parts on the engine and listen for noises and it’s very good to pin point where a noise is coming from. So from the timing chain, there are two timing chains on this engine, it’s a V engine, there’s a lot of different places to touch, you know different touch points for the noise. But it was very clearly coming from the timing chain.
Mark: And what’s involved in repairing a timing chain on a 5L Super charged Range Rover motor?
Bernie: There’s a lot of work involved. This is a, it’s an extremely involved bit of work. As I mentioned, it’s a dual overhead cam engine, it has variable valve timing, direct fuel injection and a Super charger, so all of that complexity makes for an extremely complicated job. Unlike the timing chains of old, where it was just a chain and a couple of gears, these have a lot of moving parts and pieces and precise alignment marks and things to deal with. So a few things involved actually, the Super charger has to be removed, the air intake system, the radiator fan, everything on the front of the engine has to come off. So there’s fan’s, pulley’s, water pump, the valve covers have to be removed, and to remove the valve covers on this engine, you have to actually remove the fuel injectors with a special tool because they tend to get stuck in the cylinders after a while. So we have a special puller to remove those and on and on, until you can finally get to the timing chain covers and do the timing chain.
Mark: Alright, what would cause the timing chain to wear in a fairly new vehicle?
Bernie: Yeah, so the vehicle is only, well at this point, only about 5-6 years old, and under a 100,000 kilometres, which is less than 60,000 miles. So you certainly wouldn’t expect the timing chain to be worn and what we found with these and the information out there, it’s an engineering problem. I’ll show you some pictures in a few minutes, we’ll have a look at what happened but it seems to be, but anyways, so it’s basically an engineering issue with this particular model of engine. So we’ll start with some pictures.
Yeah, so there’s a 2012 Range Rover, full size model with the Super charged V8 engine. There’s the front of the engine exposing the timing chains. So the cam shafts are up in this area here, on both sides of the engine, set Super charger sits right in this area here. So once the engine’s assembled you really have, you can’t see any of this kind of stuff. The timing chain covers are off and you can see two chains here, one going in this direction around these cams and the other going in this direction around these cams here. The timing chain tensioner is located here and up here and the guide rail for the tensioner is here. These are the critical problems with this particular engine. It’s not so much that the timing chains are stretched, I mean they’d probably last for 3 or 400, maybe 500,000 kilometres, before they’d stretch bad enough that they’d need replacement but the critical problem is actually right in this area here. And I’m going to show you some more pictures. So this is the timing chain tensioner. This is old one. This is the new one and you can see if you look carefully at the arrows pointing to the plunger, this piece pushes out against the timing chain and you can see this plunger is kind of smaller diameter than this one here and it fits into the timing chain guide. And this is the old guide and this is the new one. Now you can a wear around here and there’s some wear in this area here and you can just see a difference in design. This is actually like a steel button, a steel pad and on a different angle and I don’t have another picture on a different angle, but you can see this is much more robust and what happened, I think, is over time this design just wasn’t tough enough to handle the use inside the engine so the chain and guide would get caught and it would cause the chain to rattle. So interestingly enough, as we started to take the engine apart, as I started removing the timing chain tensioner, you could actually hear a snapping sound, all of a sudden the chain tension came tight and clearly this is where the problem lies. So this is before we took the timing chain off and that’s the slack that was in the chain, that’s what the rattling sound comes from. Again, I’ll just repeat the video so you can see that again.
Mark: And that should have probably no more than a millimetre of movement.
Bernie: It should actually have no movement. Once the chain was replaced there was absolutely no movement at all, you could not do that with a screwdriver. And as I mentioned, as soon as I loosened the timing chain tensioner bolts to remove the tensioner, something just went snap and it all of a sudden tightened up so it just gets caulked, it sits on a weird angle, it gets loose and causes it to rattle.
Mark: So what model years and engines are affected by this engineering problem?
Bernie: It seems to be 2010 to 2012 and as far as I know, it’s only Super charged models but I could be wrong about that. So don’t hold me to it. But definitely 2010 to 2012 in what I’ve read, it looks like part way through the 2012 model, they actually corrected the issue, probably designed that new tensioner and guide and corrected everything. So I think if you have like a 2013 and newer you’re not going to have that problem.
Mark: And so do other vehicles have timing chain issues that are similar to this?
Bernie: Well not this particular problem, but we do replace the odd timing chain in cars. I mean Ford V8’s so seem to have timing chain problems but a lot of times they don’t develop until 200 or a thousand or more kilometres. We’ve had Acura’s, 4 cylinders in the past where timing chains have skipped teeth, it’s not, we don’t do a lot of them but there’s enough of them out there. It’s pretty complex. One thing that does happen, they have plastic chain guides and it’s critical to change your oil regularly, as we often say, change your oil frequently because you know if these guides start to wear, that can cause problems. On this particular engine, we took it apart and there was absolutely no wear on the guides so had they not screwed up on their engineering, if I can say that, you know this chain would not be causing a problem for years and years and hundreds of thousand kilometres or miles.
Mark: So we seem to talk quite a bit about Range Rovers, so in your opinion is this because you guys have a lot of work from Range Rover clients in Vancouver or is this a problematic vehicle?
Bernie: I’d have to say it’s a little bit of both. I mean we do work on a lot of Range Rovers and Land Rovers but there are a lot of things that do happen to these vehicles and I mean this is a bit of an anomaly, it seems to be only affecting a couple model years, but there are a lot of predictable things that we find on these vehicles. Things like suspension bushings, control arm bushings that wear, air suspension compressors, I mean with this engine, the Super charger nose cones tend to wear. There’s quite a few predictable things but other than that, they’re good vehicles but it’s a complex vehicle. There’s a lot to them so there’s a lot more to go wrong.
Mark: And wasn’t brakes another rather quick wearing item as well?
Bernie: Now that you mention it yeah, I forgot, brakes do tend to wear pretty quickly on these vehicles also. When you look at the size of the brake, I mean it’s massive and you’d think of these brakes should last a hundred thousand kilometres or more but often they don’t last even 30 thousand kilometres. So it’s a very heavy vehicle and for some reason the brakes tend to wear quite quickly as well. So you will go through a fair number of brakes and tires too. I mean they’re a large tire but they’re a performance tire, so they tend to wear out and they’re expensive. So those are the kind of things you get in a performance SUV that you will have to spend money on.
Mark: So we kind of covered off our last question here, what else could an owner expect to go wrong but overall a Range Rover for it’s purpose which is a luxury conveyance, of the Queen, it’s a pretty impressive vehicle?
Bernie: Absolutely. I have to say, they’re made for a pretty good used value too, I mean they’re not really cheap but you know but after a few years they tend to depreciate in extremely, I’d like to say precipitously, the valve drops really fast, I mean you can probably buy a Range Rover that’s probably worth $200,000 dollars new for $50,000 dollars when it’s 5 years older and if you wait a few more years, substantially less. So you will spend a fair amount of money being repaired but you know it’s an incredible vehicle for what you get, in a used vehicle.
Mark: So there you go, if you have a Range Rover in Vancouver and you’re looking for service, the guys to see who are experts are Pawlik Automotive. You can reach them at 604-327-7112, check out their website pawlikautomotive.com or our YouTube channel or our new Podcast. Thanks Bernie
Bernie: Thanks Mark.
Mark: Hi it’s Mark from Top Local, we’re here with Bernie Pawlik, Pawlik Automotive in Vancouver doing the Pawlik Automotive Podcast for this week. How’re you doing Bernie?
Bernie: Doing very well.
Mark: So we’re talking about a Land Rover LR2 that was having some fuel rail issues. What was going on with this vehicle?
Bernie: So the vehicle was towed to our shop. The owner was driving it and suddenly it started running really poorly and he had it towed in because it just wouldn’t run right. So that was basically what was happening, basically un-drivable. Sometimes it would start and run and other times it wouldn’t and it would perform pretty poorly. So that was the issue with the vehicle.
Mark: So what kind of diagnosis and tests did you have to do to find out what was going on?
Bernie: Well first step, plugging in the scan tool to the vehicle computer and just seeing what information we can extract. When we went to the engine computer, it’ll often store codes if the check engine light’s on, which it was, and there was a list of, oh I don’t have the list in front of me, it was from what I remember about 10 or 12 stored trouble codes which usually indicates something big is going on. Doesn’t mean there’s 12 different problems because sometimes one problem sets off a code for something else and if the problem had been going on intermittently for a little while, it would set a number of codes. But there was basically a number of codes stored, we cleared them because when you have that many codes stored it’s ind of important to know what is the actual real problem. Came back, one code came backlit was the fuel pressure, fuel rail pressure too low and we cleared that and another time it came back fuel rail pressure too high. So there’s a few different codes. From there we look at the repair data information. What we found is there’s a technical service bulletin from Land Rover to reflash the body control module and a couple other modules in the vehicle. Not the engine but a couple other modules that can affect this kind of issue. So we did that and that was our first step in the diagnosis.
Mark: So alright, how did reflashing things work out?
Bernie: Well it didn’t actually solve the issue, but it’s important to do those kind of things because it’s actually easier to reflash something and know that you have all the proper software in place before you proceed to the next step. So while it didn’t solve the issue, at least we knew that wasn’t the problem. The next step we did, we started doing some tests on the vehicle for the, basically, again the code that seemed to come back all the time was fuel pressure too low, but yet the engine would run and it seemed like it was running too rich. So we hooked up a fuel pressure gauge up to the vehicle, monitored some scan tool data and found some interesting stuff.
So I’ll share some photos at this point. There’s our LR2, 2008 model and we will go to this picture here, this is the fuel rail of the vehicle. So the fuel rail is where all the fuel, the high pressure fuel sits and the fuel injectors are located underneath. So there’s the injectors underneath, these are some of the injector wires. The injectors are underneath, you can’t really see them here. The fuel pressure gauge connects to a little port in the end here, the fuel pressure regulator which the red arrows point to. This is the part what we eventually replaced and I’ll talk more about that in a few minutes, but when we looked on the scan tool and the engine was running, it was running quite rough, barely running in fact. On the scan tool there’s a fuel pressure reading and it’s at zero, zero kiloPascal and yet if you look on this gauge, well it’s at 100 psi, so 700, almost 700 kiloPascals which is way too high. The actual proper reading is around 400 to 450 range which is down 60 to 65 psi. So clearly the fuel pressure was way too high. And a close up of the fuel pressure gauge. Again you can see it’s at 700 kiloPascals and it should be down in this range here. There’s a close up of the fuel pressure regulator which sits at the end of the fuel rail and what this does is it monitors the pressure in the fuel rail, sends a signal to the computer so that the fuel pump and the pressure regulator in the tank can adjust the pressure. And finally after the repair, after replacing it, this is the reading, the vehicle ran great and this is the reading on the tool. So I think there might be pictures of you and I here, so I’ll just move this out of the way. But you can see, 438 that’s with the engine running right and that’s the proper pressure for this system.
Mark: So how difficult was the pressure regulator or sensor to actually change?
Bernie: Quite easy and I think I may have called that a fuel pressure regulator a couple times, it’s a fuel pressure sensor. So used to seeing a fuel pressure regulator at the end of the rail, I kind of get used to calling it that. It’s actually not too difficult. The fuel rail fortunately comes off quite easily on this vehicle. The pressure sensor just bolts onto the end and it’s actually, fortunately for the customer, a pretty easy, straightforward repair.
Mark: And as you mentioned, the vehicle ran really well once this work was replaced or work was completed?
Bernie: Yeah, it ran really well, I mean flawlessly and I mean the other thing to mention, I said we did do a reflash on several of the vehicle systems, so everything else you know whatever you don’t really know what would happen is we went to do this repair first and then didn’t do the reflash, it may not be running as well as it did. So it’s important to make sure all that kind of stuff is up to date and current, especially if the manufacturer suggests the problem with the vehicle requires a reflash.
Mark: So when you’re mentioning a reflash, you’re basically doing a software upgrade?
Bernie: That’s exactly what it is. In the automotive industry we call it a reflash, but it’s basically, it’s exactly, a software upgrade is another term for it. I guess they’re called reflash because they’re flashable…
Bernie: Flash program EPROM’s, yeah and so that’s why they in the automotive industry, they term it that but I mean other manufacturers will also say software upgrades, that’s kind of what people are used to hearing.
Mark: So while this is a, the model LR2, a lot of people know this as a Freelander and you haven’t said good things about Freelander’s in the past, how are these LR2’s for reliability and repairs?
Bernie: Well yeah, this is a much better vehicle. I mean, when I think of, they don’t call these Freelander’s in Canada, but in other parts of the world they call it, it’s a Freelander and so I guess this is the second generation and a much better vehicle. The first ones were, there’s not too many vehicles where I actually say they’re horrible and I wouldn’t recommend anyone touch it, but a first generation Freelander is one of those. I just you know, for anyone who owns one, just get rid of it. That’s all I can tell you because they’re just not worth owing, which is really rare for me to every say about any vehicle. But the LR2 is nice. I mean it’s the same chassis as a Volvo XC70, you know quite reliable, much better, far better built vehicle than the previous generation and I mean the only thing, the issues that we see, I mean this fuel rail issue, was pretty straight forward, it was a nice easy simple repair. The only issue we see with these, it’s kind of chronic is the rear differentials wear out, the bearings wear our prematurely. We a lot of Volvo XC70’s, we do a lot of these LR2’s. And interestingly enough as a new client, I road tested the vehicle I could hear the differential humming so it’ll need bearings at some point too. So that’s kind of a fact but that’s sort of the worst thing in these vehicles that we see that’s chronic. Other than that it’s a nice vehicle.
Mark: So there we are. That’s this week’s Podcast and video. And if you’re looking for service in Vancouver for your Freelander, LR2, the guys to see are Pawlik Automotive. You can reach them at 604-327-7112 to book your appointment, check out their website pawlikautomotive.com. There’s hundred of videos on there, or our Youtube Channel Pawlik Automotive Repair. Thanks Bernie
Bernie: Thanks Mark.
Mark: Hi, it’s Mark from Top Local, we’re here with Bernie Pawlik, Pawlik Automotive in Vancouver. Vancouver’s best auto service experience, 38 years repairing and servicing, maintaining cars and trucks in Vancouver and 18 time winners of best auto repair in Vancouver as voted by their customers. How’re you doing Bernie?
Bernie: Doing very well this morning.
Mark: So we’re going to talk about a Range Rover, 1999, a little bit older one that had a plugged engine oil pickup tube, I keep thinking pickup artist on this thing, pickup tube, oil pickup tube. What was going on with this SUV?
Bernie: So this vehicle came to our shop, the owner had, the problem he was having was the engine was making a ticking sound and the oil warning light on the dash, the red oil can like looking light, which is very serious, light was coming on and he’d had a similar issue in the past. So anyways, that’s what was going on with the vehicle. Low oil pressure and obviously a pretty serious concern.
Mark: And so how did you diagnose that it was a plugged oil pickup tube?
Bernie: Well this one was a little bit of a different diagnosis, you know, we work on cars for a long time so generally when you hear an entire engine going tick tick tick tick and the oil light on, it’s usually a pretty good indication that there is in fact little to no oil pressure in the engine. We could of hooked a gauge up and verified that, but in this case, the owner of the vehicle had the vehicle for a long time, had the same thing happen in the past a few years ago, and the oil pickup tube was plugged. And in fact, this is actually not an uncommon issue on a 4.6 litre Land Rover engine. So we opted to just simply pull the oil pan off and inspect it, figuring the pickup tube was probably plugged, as he’d mentioned. And it’s actually surprisingly easy job to remove an oil pan on this engine, which is kind of rare. Usually on a 4x4, it’s a complete pain to remove it, but this is actually a rare treat, very simple to do. So I’ll just share a few photos. 1999 Range Rover, beautiful vehicle in its day, you know, getting pretty aged now but you know again, top of the line SUV in its day. There’s our oil pan underneath the vehicle. Bit of a weird angle of a photo, but there’s actually a lot of space. This is the front differential, it’s a solid differential, I’ll get into that in a minute which is interesting and unique, but it’s not like a new Range Rover or even a lot of older American pick up trucks where you can, it would take you hours to get the oil pan out. This is a really simple, very accessible job. Let’s get right into the heart of the matter, there is the plugged oil pickup tube. So the oil pickup tube is basically, it’s a big long tube about a foot-18 inches long, thin you know half to three quarter inch diameter metal tube with a pickup section on the front and a strainer. It’s got a screen which you can see, this is black carbon sludge that’s being sucked into the strainer and blocked it, so when the engine is running it can’t pick up any oil. It just sucks on this and thats not a good thing. Here’s a view in the bottom of the oil pan. This is some more sludge we found on the bottom of the oil pan. So the repair job consists of cleaning the tube out, cleaning the sludge out, washing the pan, getting rid of it all and getting it all back together. Just while we’re looking at photos, a couple of unique things I found on this vehicle. It’s old school. This is the rear differential and it’s a solid differential, like the front, so it’s a pretty simple vehicle compared to a lot of newer pick up trucks and especially Range Rovers where they have all complete independent suspension and a lot of complexity. The vehicle still have air suspension which is you know, give it a nice ride and some adjustability, but it’s a benefit of the solid axles which are very durable and if you want to take this out in the bush, this would be a really, really good vehicle to do that kind of thing in. I think that kind of covers our photos. Yep we’re all good.
Mark: So the sludge is what blocked the pickup tube and where does the oil sludge come from?
Bernie: Well if comes from, it’s formed from combustion gases reacting with the oil. Now how that occurs, I mean mostly I would say it’s due to either a blocked crankcase breathe system, we’ve talked about PCV valves in an earlier podcast, you know, a plugged crankcase breather system will cause that kind of thing to occur and we actually did do a little more investigating on this. We actually found that one side of the crankcase breather system was blocked in this vehicle. So that’ll cause the sludging to reoccur quite easily but a lot of it can be lack of maintenance too. And in the olden days, this is a lot more common. I think the older formulation oils, newer oil formulations don’t seem to sludge up as much, but a lot of it is due to the crankcase breather system and lack of oil changes. And really you know, if you change your oil religiously, regularly, it’s important to prevent this. Also people think, oh I’m driving around the city, I don’t need to change all that much. It’s like when you live in a cooler climate like Vancouver, you don’t drive a lot of highway drives, just city drives, it’s the worst thing for the oil because it never gets to warm up fully, a lot of times and that causes the sludge to occur.
Mark: That’s really disappointing. I was thinking it was something like those old dinosaurs are trying to re-form their bones and grow again in the motor.
Bernie: Well it could be, it could be the beginning, you know.
Mark: So is this just something that happens with Range Rovers or is it common to all vehicles?
Bernie: Well this is actually, if you look on some Land Rover/Range Rover forums, you’ll actually find that a few threads and posts about this. So it’s not an uncommon issue on this particular engine but you know, over the years, in the past, I’ve seen it happen on a lot of different engines. A lot of times it happens, mostly sludging and oil occurs from lack of maintenance and lack of oil changes. So biggest thing, we always talk about changing oil regularly because that’s the biggest thing that causes this. And the moment the crankcase breather system has an issue and then that’s an often neglected part these days, again we talked in the past you know, PCV valves used to be replaced a lot because they’re easy, they’re just, a lot of older, I’m thinking of an American V8’s, they just used to clip in the valve cover. You could pull it out and change it in a matter of 30 seconds so why not do it. Now that isn’t really a full crankcase ventilation service because it could still be a blocked hose, but at least if you look, change the valve, a lot of times it would solve a lot of your problems, but nowadays, they’re largely forgotten. I mean, this vehicle has a PCV valve, it’s screwed into the intake manifold. People tend to forget about it, they just don’t service them.
Mark: And how are these older Range Rovers for reliability?
Bernie: They’re pretty good. I mean, we work on a lot of Range Rovers and Land Rovers, and they all seem to have their sort of quirky problems, for every generation has a certain problem with their engines and the next one doesn’t have engine problems and overall these are pretty good. You know, it’s a complex vehicle. It’s got air suspension, so there’s a lot of things that can go wrong, and do, so be prepared to be spending a lot more money owning one of these vehicles than you would on a simpler type of vehicle. But overall, they’re pretty good. I mean I like things when you have a repair like this where the oil system is sludged up, we can actually remove an oil pan quite simply and make a repair. That’s a good thing. So I often say, you know, every car has its positives and negatives, sometimes some cars have simple things to fix and sometimes they’re complicated. In this case, the oil pan was a nice simple fix.
Mark: So there you go. If you need some service on your Range Rover or Land Rover in Vancouver, the guys to see are Pawlik Automotive. You can reach them at 604-327-7112 to book your appointment, you have to book ahead, they’re busy or check out their website pawlikautomotive.com, hundreds of videos on there or our Youtube channel Pawlik Automotive Repair or our new Podcast. Thanks Bernie.
Bernie: Thanks Mark.
Mark: Hi, it’s Mark from Top Local, we’re here with Bernie Pawlik, Pawlik Automotive in Vancouver, Vancouver’s top rated, best reviewed auto repair service. Thirty eight years of serving all makes and models of cars in Vancouver. How’re you doing Bernie?
Bernie: Very well this morning.
Mark: So we’re talking about a 2012 Range Rover Supercharged. These are very expensive and very luxurious vehicles. What was going on with this SUV?
Bernie: Well, it’s a Range Rover Sport Supercharged and the issue is with a supercharger. There’s a sort of subtle clacking noise at the front of the supercharger you can hear when you’re revving the engine up but under certain conditions and certain speeds.
Mark: And what was required to fix that?
Bernie: Well fortunately not a complete supercharger replacement. There’s actually a piece, a nose cone or whatever, a nose drive assembly and inside there’s a couple of bearings and there’s a kind of I don’t know what you’d call it, a fancy coupler that couples the drive unit of the supercharger. And that unit, that little coupler tends to wear out causing the noises.
Mark: So what exactly wears inside the drive unit?
Bernie: Well let’s, why don’t I just get into some pictures. Let’s start with the vehicle. There’s, it’s a 2012 Range Rover Sport, you know nice wheels, what’s not to like other than the gas mileage and some of the repair costs. It’s a beautiful vehicle, powerful, sporty, pretty awesome. We’ll get into the supercharger. So this is the actual replacement piece. This is the view of the actual new part on the nose cone. This is actually what couples this part to the actual supercharger itself. I’ll show a couple more photos but you can see, there’s sort of, there’s like three pins, there’s two here, one’s hidden and these are on the drive unit. Then this coupler sort of isolates the engine spinning, you know like vibrations from the engine with the vibrations of the supercharger. There’s three pins that fit in here. These are on the supercharger, so that drives the supercharger. We’ll look at the, this is the old unit which is we’re looking at a different side of it but it’s definitely quite badly worn in these particular areas here. So that’s what causes that. When you feel the front, when you take the belt off you can feel a lot of play in the supercharger when you turn the pulley there’s a lot, there’s a tiny little bit with he new one, but there’s a lot with the older worn out unit. Just a couple more views. This is the top view of the engine with the, this is the supercharger, well supercharger actually sits under here, this is the intake manifold with the intercoolers but the drive bearing and nose cone, this is with things partially removed, you see that top piece removed, the supercharger sits in the middle here. This is where the actual supercharger blades are located in this area and this is the nose piece here. So it’s a complete replacement unit available from the Range Rover dealer.
Mark: So is this a new issue with Range Rover?
Bernie: Well this engine is actually used, it’s a five litre engine, it’s actually used in Range Rovers and a variety of Jaguar products and this issue happens to any of this generation of engine. Can’t remember the starting year but you know, it’s up to 2012 to 2015 somewhere in that range. Maybe a little further on either end but it’s not just unique to this engine and in the repair business you can often tell how common a problem is. If you call up a dealership and they have the part in stock that usually, especially an expensive piece, that usually tells me it’s a pretty common problem. So it’s definitely something we’ve done from time to time
Mark: And so since this was a Range Rover, was this an expensive repair?
Bernie: Oh yeah. It’s pretty labour intensive to take the piece off but the good news is you don’t have to replace the complete supercharger and there are actually bits and pieces available. If one were to take more time to order parts you know, through different sources than the dealership, you can actually buy some of these parts individually for a lot less money, if you have more time on your hands but to actually replace a complete supercharger, it is extremely expensive. But this part, was in the one to two thousand dollar price range. But much cheaper than a complete supercharger.
Mark: And how are Range Rover Sports for reliability?
Bernie: Overall they’re pretty good but you know again this is a very complex vehicle. So you’ve go little things like all supercharger bearing and couplers that wear out, there’s air suspension, there’s a lot of complexity to these vehicles. They’re good and you know, you will expect to spend a lot more money on repairs. Things like brakes wear out pretty fast, it’s a heavy, large, performance vehicle so they just end to wear through brakes and tires and so there’s a price to be paid for having the vehicle. But you know, it’s pretty awesome ride.
Mark: And what sort of horsepower does this vehicle have?
Bernie: I don’t know the actual horsepower but when you step on it, it really goes. I love superchargers because the power’s so immediate. I mean turbo chargers, a lot of manufacturers like Mercedes, has stopped using superchargers, they’ve gone straight to turbos for pretty much everything and I guess they’re more efficient overall but there’s and certainly get a lot of power but there’s immediacy about a supercharger. It’s just like when you stop on it but it just goes and so I mean, it’s really kind of fun in this vehicle. It really does move fast for a big heavy, I don’t know a 5,000 or more pound truck. It’s pretty awesome.
Mark: So there you go. If you need your Range Rover repaired in Vancouver, the guys to call are Pawlik Automotive. You can reach them at 604-327-7112 or check out their website pawlikautomotive.com or our YouTube Channel, we’ve got four years of videos other including quite a few about Range Rovers. Thanks Bernie
Bernie: Thanks Mark
Mark: Hi it’s Mark from Top Local, we’re here with Bernie Pawlik, Pawlik Automotive in Vancouver, Vancouver’s best auto service experience. How’re you doing Bernie?
Bernie: I’m doing very well.
Mark: So we’re going to talk about a Land Rover, 2009 LR2 what’s going on with this Land Rover?
Bernie: Well the vehicle was brought to us for a maintenance service. The client just bought the vehicle and it was due for I think it was about a 100,000 kilometre maintenance service and one of the items on the maintenance service is actually to replace the serpentine belt. There’s wasn’t too much on this service, but the belt was one of the replacement items.
Mark: So a belt can sound pretty straight forward but I know they can be a pretty complicated procedure. How was this one?
Bernie: Well this one is really complicated, as a matter of fact, I think as far as in the world of serpentine belt replacement, this is the worst one possible. Now there’s a Volvo model, a vehicle, I hate to say it’s an XC60 or 90, they share the same platform as the LR2 and they have exactly, so it’s the same engine. So they’re in the same category of replacement but yeah, this is the, I think quite possibly the worst drive belt to replace on any vehicle we’ve ever seen. The reason why is that the belt is located, instead of being not the front of the engine at say at the side of the, fender side, it’s a transverse mounted engine, so the engine from the right, the passenger side fender is where the crankshaft pulley is, that’s where the belt would normally be situated so you can get in there. Sometimes it’s a bit of a pain but you know, but you can always access it but this belt is located in between the transmission and the engine and so it’s a lot of work to replace, there’s a the air conditioning compressor, power steering pump, all these accessories are all run on that side of the engine under the air box, under the battery. It’s a lot of work to get at it and replace it.
Mark: Ok, did you find anything else when you replaced?
Bernie: Yeah, we did actually. We found that the water pump was leaking and that was not at all visible. It wasn’t leaking to the point of it dripping on the ground but there was a bit of a nice puddle of coolant forming under the water pump so we found that was leaking, we replaced that while we did the work. I’ll just get into sharing some photos right now because there’s some neat stuff to see with this vehicle. There’s our 09 Land Rover LR2, nice looking vehicle, in good shape about 110,000 kilometres. So this is a view of the side of the engine, there’s our new belt installed, now this is the engine itself and it’s hidden under covers, this is the front of the car, the radiator here, the hood, the bumper would be up in this area. So we’re looking at the side of the engine, none of this is visible. This part here is where the air cleaner box attaches. So this is all, everything in this area where I’m just going with the mouse, is all hidden with covers and air filter boxes and that sort of thing. So all this stuff needs to, it’s not a matter of simply, if you look at it it’s not a matter of simply just pulling a tension off and the belt sliding out. This is the power steering pump, it has to be removed, same with the air conditioning compressor, has to be unbolted to access the pump and the water pump is located in behind here. So our next photo we’ll look at is, this is what the power steering pump and belt removed and that’s the water pump there, this is a sort of drive coupler which is a really usual item. It actually clips onto the power steering pump and it’s driven by the power steering pump through this unusual coupler but kind of smart design. This is antifreeze down here, it’s an orange coloured antifreeze in this vehicle and you can see it’s been spraying out in this area here. So it’s only a matte of time before it becomes a very large leak. Here’s a view of the water pump after it was removed, again you can see this odd, strange drive coupler that is like a little blade that spins the water, basically pushes in water through the engine located underneath here and here’s another strange thing is it says FoMoCo, so that’s Ford Motor Company. So this is an actual Ford Motor Company water pump
Mark: I was going to say I smelled Ford from that kind of complicated setup
Bernie: Yeah, yeah it’s interesting. There’s a, it’s interesting that Ford owned Land Rover Jaguar during this era, the 09, they also owned Mazda which is interesting because we’ve worked on both these cars yesterday and we had two Ford trucks in the shop and we’re kind of joking amongst ourselves, hey we’re working on all Ford vehicles today even though they don’t all say Ford on them. They have some unquinesses, each of them have uniquenesses but they’re, there’s a lot of Ford, it’s kind of actually impressive that Ford’s actually spread their wings so wide in the world of cars and they’ve since retracted since they don’t own Volvo anymore, they don’t own Land Rover Jaguar but they’ve been pretty successful.
Mark: So it’s a pretty amazing where Ford parts show up
Bernie: Yeah, it is, it is amazing. We find them all over the place. I don’t know if it’s a good thing actually, maybe it’s a good thing they’re all Ford vehicles in this shop, it doesn’t maybe say so much good about them and their quality, but they’re pretty good vehicles overall.
Mark: So how are LR2s actually for reliability?
Bernie: Well of course we just talked about how complex their belt design is and you know if anything goes wrong with a lot of these parts it’s going to be a lot more work to change and repair and I mean, overall the LR2s are pretty good. Other than, we’ve had a few and we’ve talked about these in previous blog posts and hangouts, the differential bearings fail on these, especially in the rear, and it’s almost a guaranteed failure on every one of them, so that is definitely I’d say the biggest flaw of the vehicle, other than that they’re pretty good, they’re a nice size vehicle but complex in the way they’re built but they drive great.
Mark: So there you go. If you’re looking for service for your Land Rover in Vancouver, they guys to see are Pawlik Automotive. You can reach them at 604-327-7112, they’re busy fixing all the Ford’s in Vancouver, or you can check, so you’ve got to book ahead or you can check out their website pawlikautomotive.com. Thanks a lot Bernie
Bernie: Thanks Mark
Mark: Hi it’s Mark from Top Local, we’re here with Bernie Pawlik, Pawlik Automotive in Vancouver. Vancouver’s best loved, best voted and favourite place to get your car serviced. How’re you doing Bernie?
Bernie: Doing very well Mark
Mark: So we’re going to talk about a Range Rover Sport and you did some work on the parking brake, what was going on with this vehicle?
Bernie: Well, the vehicle came to our shop with a warning light on the dash and a rather irritating bell ringing in the vehicle when you’re driving the car, every time you stopped at a light and then go to accelerate the warning chime would come on. There’s a warning light on the dash for the parking brake and then there’s an actual warning service parking brake system. So that’s what was going on with the vehicle.
Mark: So what did you do to try and diagnose this?
Bernie: So being an electronic issue, at least electronic warnings and Range Rovers being a sophisticated vehicle, we plugged out diagnostic scan tool into the vehicle and retrieved one trouble code for an overheated parking brake module and as soon as we cleared the code, the code had returned immediately, so we knew there’s a defect in the module based on that particular symptom and it was basically a matter of replacing the parking brake modular to solve the concern.
Mark: So the parking brake module, is that just an electronic part or was there mechanical parts as well?
Bernie: Actually, it’s a rather involved piece. It sounds like it’s just an electronic module here but when I hear the word module, I think a little electronic piece but the one actually is, there’s lots to it. I’ll show, I’ll share some pictures. So this is the parking brake module. This is the electronic and motor portion of the module. This module actually has, it’s electronic plus it has the actuator motors and the cables as well and in the next photo I’ll show you, this is the actual, this is a larger view of what you get when you buy the part. This is the old one removed from the vehicle. You can see there’s two large cables, one on each side. These go up to each wheel and actually link up to the parking brake shoes and there’s a third cable which is actually an emergency release. So should the electric motors fail for some reason, there’s actually a way you can manually pull a handle in the vehicle and release the parking brake. But in the case of this vehicle of course, that didn’t matter because the defect was in the electronic module itself. And while we’re just looking at pictures, here’s a 2008 Range Rover, it’s the vehicle we serviced.
Mark: Ok, so that sounds like a lot of work to replace. Is this a pretty common failure part?
Bernie: It’s a fairly common failure part on these things. We don’t do a lot of them but they do fail from time to time and the fact that the dealer stocks it is always to me, an indicator that it’s a common part. We have done a few of them from time to time and it is a lot of work to replace. The module was buried up underneath the vehicle, there’s covers and things to be removed to get to the module and then the cables of course, have to be removed. They’re all bolted in quite nicely, they don’t just flop around. They’re, it’s a nicely built vehicle, they bolt everything in every few inches. You have to remove that and then the brake shoes have to be removed to install the cable, so it’s a fair bit of work, a few hours.
Mark: So how are the brake shoes on this just as a side line?
Bernie: The brake shoes were fine, yeah they were in great shape and of course, once we take it all apart and put it back together we readjust for brake shoes as well so everything is in good shape. So yeah, it’s all done, all done good and it should last a long time.
Mark: So this sounds like a pretty complicated way of doing a parking brake, is this similar to other vehicles?
Bernie: Yeah, a lot of other vehicles do it, a lot of other European cars for sure, they’re, I’m not sure, sometimes I wonder why they make things so complicated. I mean, I guess sometimes I think it’s because they can and because you know, it’s nicer to go all you do is just pull a little button or push a button and your parking brake is activated and it activates it to the right sort of amount, but to me sometimes when you’re faced with a large repair bill like this job and chimes and warning lights and you have no option but to fix it, it makes me wonder whether it’s all worth it in the end or they’re just a simple cable system would be better. But anyways, that’s what is is and you will find that in a lot vehicles and most new cars have it, at least Europeans for sure.
Mark: So just to remind everybody and me, the parking brake is actually a different braking system than the main braking system of the car, isn’t it?
Bernie: It is yeah, the parking brake is separate, it uses it’s own brake shoes, although some of them will use the disc brake calliper in the rear and they’ll actually have a lever on the calliper so it mechanically activates the brake pads so there’s actually a few less parts in that system. So either way, there’s, I like the shoe system better because it isolates it from the callipers and makes it completely separate and I think actually in the end you have less trouble with that system.
Mark: So I imagine this is an expense repair and maybe not the most, if you’re living in a flat area probably wouldn’t be the most needed repair but with the warning lights and bells ringing after every stop, is not something you could avoid.
Bernie: No you can’t and I guess it’s good because even if you, like you said, even if you live in a flat area and you don’t use your parking brake and a lot of people with automatic transmission cars don’t use them, myself included, you know because once you put it in park it locks the vehicle in place but it’s important to have it as an emergency brake and if you’re on a steep hill it puts a strain on the drivetrain to just use the Park function on the transmission. So it’s good to fix it yeah, it’s hard to avoid with that bell ringing. We had a Jag a while ago that had a similar system, it was even worse. The moment you drive it you just a bing bing bing bing bing bing bing bing the whole time you drive down the road, so you really couldn’t avoid fixing that, it’s totally irritating. So yeah I mean it’s nice if you can put stuff off but this is not a thing on these vehicles that you can.
Mark: So then my way of fixing it which I like to use the black tape on the check engine light, I’d have to have some kind of ear muff, ear protection to be able to drive my vehicle.
Bernie: Exactly, you’d have to turn your radio up really loud.
Mark: Alright, well folks if you’re looking for a better solution than using black tape to hide your check engine warning light or wear ear protection to stop the bells ringing in your vehicles, the guys to see in Vancouver are Pawlik Automotive. They will look after your vehicle, everything from high end luxury vehicles to your general you know pony car that you drive every day to work, they fix them and keep them running for a long time, saving you a tremendous amount of money. Call them at 604-327-7112 or check out their website pawlikautomotive.com - we’ve got hundreds of videos on there, thousands of subscribers and we’re approaching the million video views - so check us out. Thanks a lot Bernie
Bernie: Thanks Mark
Mark: Hi, it’s Mark from Top Local, we’re here with Bernie Pawlik of Pawlik Automotive, Vancouver’s best loved auto service experience, 16 plus time winners of Best Auto Repair in Vancouver, as voted by their customers. How’re you doing Bernie?
Mark: So we’re going to talk about a Land Rover, a transmission service. What was going on with this, I’m assuming it was an automatic transmission.
Bernie: It was an automatic transmission. Most of the, most of the vehicles we service have automatic transmissions, so yeah the vehicle has about a hundred thousand kilometers and a client of ours just bought the vehicle and he’s a very conscientious maintenance customer, he wanted to make sure the transmission service was all up to date so we did our usual awesome transmission service that we do which includes removing the transmission pan, replacing the filter, cleaning the pan and then flushing the fluid so it’s basically like, it’s almost a hundred percent fluid replacement along with cleaning and service.
Mark: So is that what makes your service a bit different than most transmission services?
Bernie: Well, I think a lot of certainly a lot of places do not do a transmission service to the level we do it. There’s, you know, I mean it’s simple, there are various ways to do it. I think some I’m not going to say any names but there are some places that will do a transmission service by simply draining the fluid, putting the filler plug back in, sorry the drain plug back in, refilling the fluid and that’s the transmission service. Now that is, that will basically replace about one third of the fluid so you drive around two thirds dirty fluid, not a very good idea really you may as well almost not waste your money. The other way to do it is to just leave the pan in place and to just run a flushing machine and flush out the fluid which again is not, it’s not a bad service because it will replace most of the fluid but it doesn’t deal with what dirt or debris might be left in the pan. Now some transmissions don’t have a pan so those, the only way to deal with that tranny service is to do that kind of flush and we do those obviously but if it has a pan, a removal pan, we always do that. It’s better to do it less often but do it thoroughly, in my opinion.
Mark: So is there an automatic transmission fluid filter and does, is that, is that fluid a different fluid than we would normally expect?
Bernie: Well the fluid, the fluid depends on the vehicle but the filter on this vehicle, we’ll just talk about the Land Rover specifically, it does have a filter, it has a removable pan, however Land Rovers made this one an extremely difficult service, it takes several hours to actually take the pan on and off the vehicle, the exhaust system has to be removed, there’s transmission cross member in the way and then the transmission needs to be actually lifted up to get the pan off and they do another unique thing that makes the service even, even more expensive and that is and I’ll share, actually I’m not sharing the picture here, hang on for a sec, going to take, for some reason I’ve lost the photo so we’ll leave it but I’ll explain what’s happened. So the transmission pan on this vehicle is unique in that it’s a plastic pan and it has, it has a filter built into it so if you want to change the filter you have to change the pan, it’s a whole one piece unit and so that adds a fair bit of expense to the job, so again it’s not something that you need to do very often, every hundred thousand kilometers, maybe a little more often you know, enough to keep the service up to snuff.
Mark: So is that ATF or automatic transmission fluid, is that usually a synthetic fluid on most vehicles?
Bernie: Nowadays it is. In the old, the good old days, whenever that was, you know they used to be a fluid called Dextron 3 for most vehicles, the Ford would use a different type of fluid but it basically, everything used that type of fluid then you know, for the last 15, 20 years a lot of transmissions have gone to synthetics and pretty much everything now is synthetic fluid, usually unique to the vehicle and so yeah, pretty much everything’s synthetic, so it does last a lot longer but it still gets dirty, it still gets contaminated and it’s you know, you want to last the longest and keep the cost down, it’s, it’s well worth doing on a routine basis.
Mark: How often would you say?
Bernie: How often? Generally about every 100,000 kilometers and it used to be we’d recommend 50 so that’s a good jump up for time.
Mark: So with the Land Rover LR3 do you see a lot of transmission problems with these vehicles?
Bernie: No, they’re quite good, I mean, we do, we work on a wide range of cars; we do a lot of Land Rovers, never seen a transmission problem. I’m certain that some shops that do nothing but Land Rovers will see more, more of transmission problems but it’s not, it’s not a huge issue with them, they’re pretty good.
Mark: There you go, if you need some service on your Land Rover on your transmission the guys to call in Vancouver is Pawlik Automotive, you can reach them at 604-327-7112 to book your appointment or check out their website pawlikautomotive.com; years’ worth of videos on there, every week were doing this. Thanks a lot Bernie.
Bernie: Thanks Mark.
Mark: Hi, it's Mark from Top Local. We're here with Bernie Pawlik, Pawlik Automotive in Vancouver, Vancouver's best auto service experience. How you doing, Bernie?
Bernie: I'm going very well this morning.
Mark: We're trying to get our second one in here. We're going to talk about Range Rovers, which we've done a few things one. This one is a ... one of the supercharged ones. There was a coolant hose replacement needed. What was happening with this sport ute?
Bernie: Well, the vehicle came to us, it had developed a sudden coolant leak, leaking a lot of coolant out of the engine. We did our usual pressure test. This one was pretty complicated to figure out where the leak was coming from, somewhere on the engine. There's a lot of covers and pieces buried. This is also a supercharged engine, so right in the middle of the engine there's the supercharger, which basically blows air into the engine, gives it all that extra horsepower. It adds level of complexity. It turns out that the coolant hoses that were leaking are located underneath the supercharger. We could barely see them, but, we could see enough to know that that was where the leak was coming from.
Mark: Under the supercharger doesn't sound like the best place to put coolant hoses.
Bernie: It's not a good location at all. I mean, it's ... you know, they're rubber hoses at an area where there's an incredible amount of heat being trapped. Although they might be good quality hoses, the vehicle is 10 years old. You know, it's ... things go wrong. It's not, from an engineering perspective, extremely smart. I'll just share some photos here. Let's get these up. There we go. This is the ... this is the engine with the supercharger removed. This is the ... you can see ... The blue arrow points to the supercharger. Now, that, that has actually been lifted up and removed. That normally sits down where the red arrow is pointing. The red arrow is actually where the hoses are located. However, we've actually removed the hoses from this picture. They sit sandwiched. This is the valley area. It's a V8 engine. It's the valley area of the engine. Hoses sit on top of the valley. Supercharger sits over top of that. Like I say, there's an awful lot of heat being generated. Also, you'll notice there's a yellow arrow there. It just points to another hose nipple. If you look, sort of at the front of that picture, you'll see there's actually 4 of those nipples coming off. There's coolant hoses on these items, and what those are, those are the intercoolers. As air is being blown in the engine, it heats up. It's cooled, actually by engine coolant, which is warm, but, it's obviously cooler than the temperature of the air. The intercooler cools the charged air down, so that it densifies the air, and it gives the engine more power. It's a performance enhancement, but, again, there's another number of coolant hoses. It adds a lot of complexity to the engine. While we're looking at pictures, this is the hose we replaced. We'll talk more about the hose after. You can see, there's a lot of bits and pieces. The little yellow piece on the left, that just holds a clamp. That's one end at the front of the hose. Then, the other end, just to the right of that is the other front piece. That was the part that was actually leaking at this particular time. This hose is available only from the dealer. It's a rather, you know, pricey piece, but, you got to do what you got to do.
Mark: What kind of cost are you talking about?
Bernie: Well, the labor's quite a few hours to remove the supercharger and get the hose off. The hose itself is over $500. I think the labor is well over that as well. It's, with taxes and everything, in the end, I think the bill will be somewhere in the $1500 range, which is a lot of money for a couple of hoses.
Mark: No kidding. It sounds like it's obviously labor intensive. Isn't that true when you get into these very high-end, high-performance vehicles with pretty complex systems? Their costs of maintenance and repair gets a lot more expensive because they're so complex?
Bernie: It does. This is a thing you got to walk into with your eyes wide open when you buy one of these vehicles. You're getting ... you know, you pay a lot of money for a Range Rover new. I think the starting price on a supercharged Range Rover is $120,000. Some of the HSE models go up to $100,000 more than that. I mean, we're talking like brand new. Even an '06 of this vehicle is probably $80,000 or $90,000. Now, you can buy one for $20,000 bucks, and you get a really, really nice luxurious sport utility vehicle. You're going to be paying a lot of money for maintenance and repairs. As long as you know that, not a bad thing because you're actually saving a lot of money over buying a brand new one. You get the ... pretty much the ... Well, it's a bit used, but it's a nice product. That speaks to the complexities of these vehicles. They all have air suspension, which we've talked about. Things go wrong with that. Supercharger, eventually when that part fails, and it may never fail, but, usually everything will at some point. That's a few thousand dollars. There's a lot of stuff on these vehicles that can cost you money.
Mark: Overall, how would you rate these vehicles? I've had my British cars, and my fun with those. They're unique. Let's put it that way. How would you rate their Range Rovers?
Bernie: You know, I'd say they're actually pretty good vehicles. The thing with ... My opinion on English cars is that they've ... Ever since Ford took over Jaguar and Land Rover, they really made the cars a whole lot more reliable. When you get into the early 2000s, it's really when these vehicles started to become reliable. It's kind of funny to say that for Ford, because I find we often criticize Fords for their reliability. They did improve the product enormously. You know, they're not bad vehicles. I would ... you know, when you're buying a Jaguar or Land Rover, you're buying a luxurious vehicle, so there's more to go wrong. They're not like the old English car where you have to meet at your mechanic's shop every week, having something tinkered or tuned, something's going to break. They're not like that anymore. They're much more reliable.
Mark: If you're looking for service on your Range Rover, the guys to see in Vancouver are Pawlik Automotive. You can reach them to book, 604-327-7112. Or, check out their website, pawlikautomotive.com. We have quite a few other videos about Range Rovers on there, and lots of other luxury vehicles. Thanks, Bernie.
Bernie: Thanks, Mark.
Mark: Hi it’s Mark of Top Local Lead Generation and we’re here with Mr. Bernie Pawlik of Pawlik Automotive in Vancouver. Pawlik Automotive have been voted Best In Auto Repair in Vancouver by their customers 16 times. How’re you doing Bernie?
Bernie: I’m doing very well.
Mark: So talking about a 2011 Range Rover with a suspension repair, another Range Rover, another suspension repair. What’s going on with these vehicles?
Bernie: Well, this particular Range Rover had a warning light on the dash for an ADS system fault. It shows a little symbol that looks like the vehicle with curved arrows that looks like its rolling. So that’s what was going on with this vehicle.
Mark: What’s an ADS system?
Bernie: ADS stands for Active Damping System and it’s basically a fancy term for the electronic shock absorbers. What they do on this vehicle: it has air suspension for the springs so you can vary the height of the vehicle, but for stability control it uses active damping suspension. The shock absorbers are electronic. The active damping control adjusts the suspension depending on what you need: if you’re on a bumpy road it’ll adjust it a certain way, if you’re on a smooth road it’ll adjust it a certain way and also if you’re going around a corner and the vehicle starts loosing some stability, it’ll beef up the shocks, tighten them up, whatever is needed. So it’s all part of the stability control of the vehicle and just the overall ride and effect.
Mark: So what did you find with this vehicle?
Bernie: What we found with this vehicle: the first step, is to connect our scan tool and see what kind of information we get out of it and what we found was a trouble code stored in the system (which there always is when the light is on). It was for a fault with the right front damping sensor. I don’t have the exact code written down in front of me, but there was a fault with that part of the system. So we did further diagnosis and what we found was a broken wire to the active damping solenoid, located at the top of the shock absorber. Now I’ll share a couple of photos here because these are very telling, now lets just get into that - so - this is our Range Rover here and here’s the wiring. Now this picture here, on the left hand side is the old wire that we removed, we basically had to replace both front shock wires because although the wire on the right hand side was actually broken, the one on the left was about to break and I’ll show a close up photo of that one later. On the left hand side is the original wire, you can see it’s been cut off, if you look on the right hand side where it goes over top of the other wire, it’s been cut off of the original wiring harness and the new wire is sheathed in plastic all the way from the rubber piece, there’s a rubber piece near the connector, it’s sheathed in a thicker plastic. The other wire, you can see it is wrapped in electrical tape and I’ll just get into the next slide - this is a close up of the broken wire or the almost broken wire. So the left hand side was still functioning but it wouldn’t be long before this wire broke and caused a failure. So again, if you look back here to this picture, I don’t know if my mouse pointer actually shows here, but that’s where that picture was taken. So that’s the wire that we replaced on both sides. Land Rover has an updated part that they sell that works a lot better. You can see that thicker sheath around the wire, it should last for substantially longer. This whole issue is part of a TSB - Technical Service Bulletin put out by Land Rover, obviously something they had a problem and they’ve upgraded the design of it and there is readily available information on how to repair it and new, upgraded, expensive parts to fix it.
Mark: So wouldn’t this be a safety recall item?
Bernie: Well I guess not and I don’t know exactly what the criteria is for creating a recall as opposed to just a TSB but obviously it’s not enough of a safety issue to create a recall. While driving the vehicle with the light on, there wasn’t any noticeable difference in how the vehicle handled but I’m sure that under certain circumstances there would be. But it’s nothing like the vehicle is going to accelerate or you’re going to loose your brakes or suddenly go around a corner and the vehicle is going to drop and you'll lose control. It’s nothing like that. That might be the criteria but it does make you wonder when a part is so clearly, badly designed that they wouldn’t at least offer a complementary warranty for the first few years. The vehicle is a 2011, it’s only five years old at this point. It’s really a kind of part that should of been built better but now that we’ve fixed it, it should never be an issue on this Range Rover again.
Mark: So if you’re looking for expert help on your Range Rover or any of your vehicles, these are the guys to go see - Pawlik Automotive - give Bernie a call 604-327-7112 or check out their website, tons of information there pawlikautomotive.com. Thanks Bernie
Bernie: Thanks Mark